Lab Product Owner - Lloyds Wealth
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Responsibilities
- As a Lab Owner, your responsibilities include:
- Leading the establishment of a new Lab, which will grow to over 50 FTE with a mix of existing team members, located across the UK and India, working hand-in-hand with the Lab Engineering Lead.
- Creating and managing the experience strategy for the new Lloyds Wealth experience, in collaboration with Lloyds Wealth Business and teams across IP&I and Brands, Marketing & Experience.
- Ensuring all Product Owners, Customer Journey Managers, Engineering Leads and Senior Integrators understand the priorities and how they can add customer value through delivery, both individually and as a team.
- Being accountable for the Journey Management, including optimisations to reduce Client and Adviser pain-points, reducing costs to serve and creating increased value delivery.
- Working with the Lab Engineering Lead to ensuring the Lab has sufficient skills, knowledge and capacity to deliver.
- Being accountable for performance against the Platform and CIO Lab level key results including but not limited to cost of ownership, contributions to key outcomes through backlog delivery, simplification, and customer satisfaction.
- Being responsible for handling risks associated with the products, with the Lab teams and the Lab Engineering Lead to ensure the vision and roadmap aligns with the strategy and policies set out by the platform.
- Like the modern Britain we serve, we're evolving. Investing billions in our people, data and tech to transform the way we meet the ever-changing needs of our 26 million customers. We're growing with purpose. Join us on our journey and you will too!
Requirements
- Demonstrate a strong understanding of Wealth Management and Advice (minimum 5 years experience), acquired through both operational and change roles to ensure that features delivered meet client needs, regulatory demands, and are adapting to an evolving target market.
- 5+ years Product Owner experience. Leading and being responsible for a backlog where you've made priority decisions and have been able to explain these across a variety of changes. You'll have experience supervising the benefits through realisation across customer, commercial and technology change.
- Demonstrable experience of working closely with collaborators up to director level as well as being able to lead all aspects of a delivery team that is multi
Additional Information
Lab Product Owner - Lloyds Wealth Edinburgh Full time Posted Yesterday 158038 End Date Tuesday 16 June 2026 Salary Range £106,565 - £125,370 We support flexible working - click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary . Job Description JOB TITLE: Lab Product Owner - Lloyds Wealth. SALARY: £106,560pa to £125,300pa plus an extensive benefits package. LOCATION(S): Edinburgh or Leeds. HOURS: Full-time. WORKING PATTERN : Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites. We have an exciting opportunity in Insurance, Pensions and Investments (IP&I) to join our Waterfront Platform, leading our newly formed Lloyds Wealth Lab as Lab Product Owner, reporting to our Business Platform Lead. As the Lab's Lead Product Owner, you have a pivotal role to partner with the Lloyds Wealth business, building and delivering the Lab's ambitious strategy. Want to hear more? The Waterfront Platform is accountable for delivering a truly differentiated digital proposition, transforming the way people plan, protect and save, to enable everyone in the UK to secure their financial future, alongside growing our human-led, digitally-enabled advice business. The Lloyds Wealth Lab will lead the development of the new Wealth client experience in the Lloyds App, creating a seamless client experience, optimising the adviser experience, helping to close the UK advice gap. We deliver on a range of initiatives using agile tools and methodologies to iteratively release value for clients and the Group, aligning to our purpose of Help Britain Prosper; the Lab and our colleagues will make a difference individually and collectively, through the work we do to get the right outcomes for the client.
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