Operations Associate

About the role

About the role You'll be the second operator at Paragon. Your hiring manager and partner is our Head of Strategy & Operations, who's spent four years building this function from scratch and wants a partner to extend it. You'll have line-of-sight into every function of the company: people, legal, finance, compliance, recruiting, vendors, IT, and more. Within twelve months, you'll know how Paragon operationally runs better than almost anyone here. It's a real operator role. Half of it is queue work: payroll, onboarding, benefits questions, vendor renewals, expense triage. You'll find satisfaction in systems that run smoothly and details done right. The other half is building. Paragon is AI-native by default - we already have a working bench of internal automations, and you'll extend it. You'll build automations alongside doing the work, with the Head of Ops as a design partner. You MUST apply via our job site on Ashby to be considered for this role. https://jobs.ashbyhq.com/Paragon/66373519-40a0-41d0-816c-7927a0d8d3c9 What you'll own You'll be close to the actual operating system of the company. The work is detailed, cross-functional, and very visible when it goes wrong. The goal is to keep the basics running cleanly while steadily making the system better. Employee operations Run the details behind onboarding, offboarding, access, benefits questions, leave logistics, and employee changes Keep payroll, benefits, and people data accurate Turn repeated questions into docs, checklists, and lightweight self-serve resources Compliance operations Keep the weekly compliance work moving: platform issues, security requests, evidence collection, access reviews, and follow-ups Translate audit asks into practical next steps for Engineering, Ops, and other owners Keep enough context documented that someone else can understand what happened without digging through five systems Vendors, contracts, and tools Keep renewals, signing workflows, vendor accounts, and contract next steps organized Route agreements through the right review, approval, and signature path Catch the small problems early: stale seats, unclear owners, bad vendor answers, upcoming renewals, and spend that needs a decision Recruiting support Keep scheduling, ATS hygiene, debriefs, and candidate communication moving Help hiring managers run a tight process Once ramped, help with first-round screens, outbounding, and candidate follow-through where it makes sense Finance ops Help keep expenses, reimbursements, invoices, cards, and spend review clean Work the queues and leave a clear trail behind decisions Make recurring finance work easy to inspect instead of dependent on memory Office + leadership rhythm Own the basic LA office logistics: visitors, parking, mail, packages, supplies, and light facilities needs Support All Hands, leadership meetings, monthly reporting, planning cycles, OKR follow-ups, and cross-functional action items Make loose ends visible so important commitments do not disappear Automations and agents Notice the repeatable work while you are doing it Help turn the right candidates into agents, scripts, automations, or better workflows Keep judgment manual where it matters, and automate the parts that are repetitive, brittle, or easy to miss A day in the life 8:45-9:15 - Check the queues Scan Slack, email, HR tickets, recruiting coordination, vendor messages, access requests, expenses, and signing workflows Separate what is actually urgent from what can be batched Flag anything the Head of Operations needs to know early 9:15-10:15 - Clear blockers Answer time-sensitive employee questions Move onboarding, access, benefits, leave, or offboarding items forward Confirm candidate scheduling, debrief logistics, or ATS follow-ups 10:15-11:30 - Work the recurring ops checklist Push forward whatever is live that week: payroll, benefits, compliance, vendors, recruiting, finance, or office Follow up with owners when something is stuck or unclear Update the tracker, ticket, checklist, or source-of-truth doc as you go 11:30-12:00 - Vendor / contract / finance queue Check signing workflows, renewals, vendor admin asks, invoices, reimbursements, and card issues Route anything that needs legal, finance, or Head of Operations approval Leave notes that make the current state obvious 12:00-1:00 - Lunch / office reset Handle small office items if needed: visitors, packages, mail, supplies, parking, or facilities details Reset before the afternoon block 1:00-2:00 - Clean up one system Update an SOP, improve a checklist, reconcile a messy queue, prep an access review, clean up expense memos, or organize a renewal calendar Look for the repeatable pattern: what should be documented, templated, automated, or delegated next time? 2:00-2:30 - Sync or async update Review priorities, escalations, approvals, and judgment calls with the Head of Operations Share what changed, what is blocked, and what you recommend Decide where the next focused block should go 2:30-3:45 -

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at Paragon? Share your experience