Senior ServiceNow Developer

Responsibilities

• Design and develop solutions across the ServiceNow platform
• Configure core capabilities (e.g. ITSM, CSM, Now Assist, EC / Portals, workflows, flows, catalog, integrations, ITOM etc.)
• Build reusable, scalable components using out-of-the-box functionality
• Minimise customisation and avoid introducing technical debt
• Develop and maintain integrations (REST/SOAP APIs, external systems)
• Work closely with architects to align on design standards and guardrails
• Troubleshoot and resolve platform issues
• Contribute to documentation and knowledge sharing
• Required Experience
• Strong hands-on ServiceNow development experience
• Experience across multiple modules (not limited to one area)
• Advanced scripting capability (JavaScript, Script Includes, Business Rules, Flow Designer)
• Experience building integrations and working with APIs
• Solid understanding of CMDB and data structures
• Proven ability to deliver independently in a senior capacity
• ServiceNow Certified Application Developer (CAD) - desirable
• Data foundations - mandatory
• Key Attributes
• Delivery-focused and practical
• Avoids over-engineering
• Comfortable operating as a senior developer in a small team
• Understands trade-offs between speed and sustainability
• Proactive in improving how things are built
• Expectations
• Delivers clean, maintainable solutions from the outset
• Uses out-of-the-box patterns wherever possible
• Requires minimal oversight to deliver effectively
• Netcompany Academy
• As you progress through the content, you'll naturally take on more responsibility and network with your peers.
• Benefits include
• 25 days' holiday
• Private Medical Health care via Vitality
• Pension contribution, Life Assurance
• Professional certifications supported as part of learning and development.
• A range of retail discounts to enhance your lifestyle, encompassing restaurants, supermarkets, travel, leisure activities and health and well-being services.
• Access to our Employee Resource Groups, our groups represent diverse backgrounds and provide a platform for colleagues to connect, learn, and support one another.
• Company information
• Join Netcompany, where we proudly hold the 5th position on the esteemed UK Top 50 Best Places to Work in the Glassdoor Employees' Choice Awards for 2024.
• At Netcompany, we pride ourselves on our entrepreneurial spirit and our capacity for doing things differently. Our culture is built on fostering low bureaucracy, emphasizing high agility and promoting flexibility, enabling everyone to contribute their best.
• Our journey began in the UK with the acquisition of Hunter Macdonald in 2017. As one of Northern Europe's most accomplished IT companies, we have expanded our headcount globally to 7400+ employees and have offices in UK, Denmark, Norway, Poland, Holland and Vietnam.
• If you need any reasonable adjustments or extra support during the recruitment process, please contact us at reasonableadjustments@netcompany.com .
• #LI-RS1

Benefits

Additional Information

The Senior ServiceNow Developer is responsible for building high-quality, maintainable solutions using best-practice patterns. This role must balance speed of delivery with long-term sustainability and will operate with a high degree of autonomy.

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