Director, RevOps Systems & GenAI

Responsibilities

• 🧠 RevOps Systems & Architecture
• Define and evolve the Revenue Operations tech stack architecture (Salesforce, Gong, Groove, Clay, and adjacent tools)
• Lead evaluation, selection, and implementation of systems that support the full revenue lifecycle
• Ensure systems are scalable, integrated, and aligned to revenue processes
• Drive standardization across workflows, data models, and system design
• 🤖 GenAI Strategy & Implementation
• Lead the development and execution of the RevOps GenAI roadmap
• Identify and deploy AI-powered use cases across Sales, Customer Success, and Marketing (e.g., pipeline insights, forecasting signals, call intelligence, workflow automation)
• Partner with Product, Data, and Engineering to embed AI-native workflows and agents
• Continuously evaluate emerging AI capabilities and translate them into measurable revenue impact
• ⚙️ Systems Implementation & Operations
• Own implementation and optimization of core platforms:
• Salesforce (CRM)
• Sales engagement platforms (e.g., Groove)
• Conversation intelligence (e.g., Gong)
• Data enrichment and automation tools (e.g., Clay)
• Drive system adoption, data integrity, and operational excellence
• Ensure tools enable seller productivity and reduce friction across the revenue lifecycle
• 📊 Analytics & Revenue Insights
• Lead the RevOps Analytics function , including reporting, dashboards, and advanced insights
• Build and maintain a single source of truth for pipeline, ARR, and customer data
• Deliver actionable insights on pipeline health, forecast accuracy, and revenue drivers
• Embed insights directly into workflows to drive real-time decision-making
• 👥 Team Leadership
• Lead and scale a high-performing team across Systems and Analytics
• Operate as a player-coach , balancing execution with strategic leadership
• Build a culture of ownership, speed, and continuous improvement
• Mentor and develop team members into future leaders
• What You Bring
• 8-12+ years in Revenue Operations, Sales Operations, or GTM Systems leadership
• Deep expertise in Salesforce and RevOps tech stack architecture
• Proven experience implementing tools such as Gong, Groove, Clay, or similar platforms
• Strong understanding of data models, integrations, and system design
• Hands-on experience applying AI/GenAI in revenue workflows
• Track record of driving cross-functional initiatives with measurable business impact
• Strong analytical mindset with ability to translate data into revenue outcomes
• Experience building and leading high-performing teams
• What Makes You Stand Out
• You think in terms of revenue systems, not just tools
• You are comfortable going from architecture design to hands-on execution
• You bring a product mindset to internal platforms and workflows
• You are obsessed with driving seller productivity and revenue efficiency
• You simplify complexity and deliver outcomes at speed
• Why This Role Matters
• As we scale, Revenue Operations becomes the backbone of how we operate. This role is critical in connecting systems, data, and AI into a cohesive revenue engine that enables our teams to execute with precision and scale.
• You will play a key role in shaping a modern, AI-powered RevOps function that drives sustainable growth and competitive advantage.
• *This is a remote role
• JR: 2026-7671
• #LI-Remote
• Why You'll Like Working for DigitalOcean
• We prioritize career development. At DO, you'll do the best work of your career. You wi

Benefits

Additional Information

Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you'll find your place here. We value winning together-while learning, having fun, and making a profound difference for the dreamers and builders in the world. We are looking for a Director of Revenue Operations Systems & GenAI to lead the transformation of our revenue engine through scalable systems, data, and AI. This leader will own the E nd-to-end RevOps systems and Analytics spanning CRM, sales engagement, conversation intelligence, enrichment, and emerging AI platforms. The role combines hands-on execution , team leadership , and architectural ownership of the Revenue tech stack. You will partner closely with Sales, Customer Success, Marketing, and Executive Leadership to design and operate a modern, AI-powered Revenue Operations function that drives efficiency, visibility, and growth.

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