Infrastructure officer II

About the role

We are seeking a proactive and skilled Medior Infrastructure Officer to join our Rijeka team. This role is pivotal in ensuring the stability, security, and performance of IT systems across a dynamic hybrid cloud environment. You will be responsible for monitoring, patching, system management, and networking operations to support business continuity and compliance with internal and external standards.

Responsibilities

• Monitor infrastructure health across on-prem and cloud environments.
• Analyze performance metrics and proactively address bottlenecks.
• Maintain system documentation and ensure accurate logging of activities.
• Coordinate and execute patching schedules for servers, endpoints, and network devices.
• Ensure compliance with security baselines and update policies.
• Collaborate with security teams to validate patch effectiveness and risk mitigation.
• Manage virtual and physical servers, storage, and network components.
• Configure and maintain switches, firewalls, routers, and VPNs.
• Support backup, disaster recovery, and failover strategies.
• Implement changes and upgrades in line with ITIL and Kanban methodologies.
• Work closely with IT Operations, Security, and Application management teams.
• Provide 2nd line support and resolve infrastructure and network-related incidents.
• Participate in infrastructure-related projects

Requirements

• **Education & Certification**
• master degree in IT or related field.
• Microsoft certifications (e.g., MCSA, Azure Fundamentals) preferred.
• Networking certifications (e.g., CompTIA Network+, Cisco CCNA) are a plus.
• Familiarity with ITIL, Kanban, and hybrid cloud principles.
• **Experience**
• 3-5 years in infrastructure or system/network administration roles.
• Proven experience with patching, monitoring, and system lifecycle management.
• **Technical Skills**
• Proficiency in Windows Server, Active Directory, and virtualization platforms.
• Experience with monitoring tools (e.g., Azure Monitor, SCCM, Tanium).
• Strong understanding of networking technologies (e.g., VLANs, TCP/IP, DNS, DHCP).
• Experience with firewall management, VPN configuration, and network troubleshooting.
• Familiarity with hybrid cloud architecture and automation (e.g., PowerShell, Terraform).
• **Soft Skills**
• Strong analytical and communication skills.
• Ability to work independently and in cross-functional teams.
• Fluent in English and Croatian.
• KPIs & Deliverables
• High system and network uptime and performance.
• Timely and compliant patching across environments.
• Documented infrastructure and network changes and incident resolutions.
• Contribution to infrastructure and network optimization and cost control.

Benefits

Additional Information

🔧 Vacancy Announcement: Medior Infrastructure Officer - Hybrid Cloud & Networking **Location:** Rijeka, Croatia **Department:** Global IT Operations & Infrastructure **Reports to:** Manager Global IT Operations & Infrastructure **Job Type:** Full-time | On-site

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