Software Engineering PMTS

About the role

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce. The Experience Join the Tableau Agent Analytics team in Bellevue (hybrid) as a Principal Software Engineer, where you will own end-to-end architecture for the backend services and full-stack applications that power Agentforce Process Intelligence - helping enterprise customers discover, simulate, and optimize their business processes at scale. Reporting to Senior Director of Software Engineering you will be a senior technical voice across distributed systems, data-intensive analytics, and cloud platform engineering, setting the bar for availability, security, and multi-tenancy across the product. What You'll Actually Be Doing Architect and deliver secure, highly scalable backend services on Kubernetes in a cellular, multi-availability-zone cloud environment, including authentication and authorization integrations with identity providers and service-to-service communication patterns - partnering with Security on threat modeling and AI safety guardrails. Define service-level indicators and objectives for the team's features, shape rollout and telemetry strategy across pre-release through production, and lead service ownership including on-call rotations, operational reviews, runbooks, and automation. Set and enforce test strategy across the pillar - spanning unit, integration, functional, regression, and performance - and author architectural documents, design specs, and test plans for cross-team initiatives. Build and ship high-quality, production-grade software using modern engineering practices, with AI as a core part of your development workflow, and design and orchestrate complex systems where AI agents integrate seamlessly into human workflows, driving efficiency and innovation at scale. You're Our Person If... You have extensive professional software development experience with a proven track record of shipping enterprise SaaS at scale and operating in a principal-level technical leadership capacity, including mentoring senior engineers and driving architectural alignment across organizational boundaries. You have production-level proficiency in Java and/or Python, hands-on experience designing and operating highly available distributed systems on AWS or comparable cloud platforms, and a strong background in automated testing strategy for complex, cross-team systems. You have exceptional communication skills and can clearly present technical strategy and trade-offs to senior engineering leadership, Product, and external customers - including representing the team on customer trust and critical problem management. A related technical degree required. Even Better If... You have familiarity with multi-tenant SaaS ecosystems, including tenant-isolation patterns across database, cache, and storage layers. You have expertise shaping experiences with large language models and agents, and experience evaluating machine learning model performance. You have experience with zero-downtime deployment patterns such as blue/green or rolling releases. Unleash Your Potential When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world. Accommodations If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form . Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options. Posting Statement Salesforce is an equal opportunity employer and maintains a policy o

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