Senior Business Intelligence Analyst

Responsibilities

• Collaborate with stakeholders to understand and gather requirements for Epic reporting solutions.
• Design, develop, and maintain custom reports within the Epic reporting framework, ensuring the accuracy and reliability of data.
• Utilize Epic's reporting tools to create and enhance reports based on end-user needs.
• Work with Epic analysts and end users to troubleshoot and resolve reporting functionality or data integrity issues.
• Collaborate with the Data and Analytics team to integrate Epic reporting solutions with other systems and data sources.
• Provide training and support to end users on utilizing and interpreting Epic reports.
• Participate in the planning and execution of system upgrades and enhancements related to Epic reporting.
• Document technical specifications, data mappings, and report configurations in our enterprise data catalog.
• Ensure compliance with regulatory requirements and organizational policies in developing and maintaining Epic reports.
• JOB RESPONSIBILITIES
• User requirements
• Gather, prepare and analyze user requirements to create complex reports and moderately complex to advanced dashboards, utilizing enterprise data systems (such as Epic Slicer Dicer, Caboodle & Clarity, SAP/Crystal, Business Objects, etc.).
• Participate in code reviews, including reviewing code of others.
• Perform change management when reporting system modifications are needed.
• Follow and assist in the development of build, configuration and release management processes and meet user and technical documentation standards as set by CCHMC.
• Utilize and contribute to the CCHMC information glossary to refer to governed definitions when analyzing and creating reports.
• Training
• Develop end-user education strategies and develop or oversee the development of end-user materials for end user training, adoption and education.
• Provide detailed ad hoc analysis for hospital departments and divisions.
• Develop mastery of specific hospital data domains and provide consultation to customers and other technical staff.
• Mentor junior members of the team related to specific technical skills as well as troubleshooting skills, departmental processes and general professionalism.
• Technical skill
• Continually develop professional skills and assist with the development of others.
• Maintain Epic certifications where appropriate, including obtaining additional certifications in other modules.
• Expand oral and written communication skills, particularly related to translating customer requirements into BI solutions.
• Plan and execute testing plans.
• Project management
• Timely completion of assigned tasks.
• Accurate & timely communication of status.
• Effectively balance multiple concurrent project assignments.
• Develop task priorities and timelines.
• Identify recurrent technical support issues and develop solutions.
• Serve as project manager for complex projects.
• Perform other duties as assigned.
• Analysis
• Analyze Business Intelligence requests to align with existing tools and processes, as well as develop new processes and investigate new tools where appropriate.
• Use troubleshooting skills to effectively support Business Intelligence solutions and assist others in solving escalated issues.
• Develop support plans for new solutions.
• Escalate unresolved issues with urgency.
• Seek the appropriate resources needed for activities with multiple tasks.
• Coordinate and facilitate communication between internal and external parties on assigned tasks and related issues.
• Be personally accountable for commitments to projects.
• JOB QUALIFICIATIONS
• Bachelor's degree in a related field
• 5+ years of work experience in a related job discipline
• PREFERRED
• What would we like you to have:
• Previous clinical experience in a healthcare or hospital setting is a plus.
• Certification in Epic's Cogito Administration or relevant Epic certifications.
• Proven experience in report development within the Epic reporting environment, including familiarity with Clarity or Caboodle.
• Knowledge of healthcare industry standards and regulations, in

Benefits

Additional Information

As a Senior Analyst, you will play a critical role in transforming clinical and operational data into meaningful insights that directly support patient care, operational efficiency, and strategic decision-making across Cincinnati Children's Hospital Medical Center. You will collaborate closely with clinical, operational, and technical stakeholders to design and deliver high-quality reporting solutions that help leaders understand performance, identify trends, and drive improvement. This role offers hands on involvement with Epic's reporting ecosystem, leveraging tools such as SlicerDicer, Reporting Workbench, and Radar Dashboards alongside Microsoft tools like Power BI to deliver actionable, reliable, and well-governed analytics. You'll work at the intersection of healthcare, technology, and analytics, helping ensure that data is accurate, trusted, and accessible to those making critical decisions every day.

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