IT Desktop Support (Hardware, Software, Network)

About the role

Executive IT Desktop Support Specialist (DSS) - Have at least a Diploma in Information Technology or equivalent in relevant discipline or higher degree. - Familiar with Level Support and its escalation as well as providing incident reports or other reporting on a timing matter on both hardware and software. - Have at least 4+ years of experience desktop, laptops, mobile device, network, scanner, printer, or other peripherals support. - Able to Handle and resolve computer hardware and software incidents and requests. . Able to install, troubleshoot and support Computer hardware and software includes desktop computers, laptops, mobile devices, monitors, keyboards, printers and scanners. - Experience with troubleshooting Win7, Win10, SharePoint, Microsoft software, iOS, VDI, VPN, networking, scanner, printer and other peripherals a plus - Able to participate in any projects related to the DSS field of work - Able take on tasks or work on ad hoc requests or assignments . Ability to Provide updates on tasks assisgned on a timely matter . Able to Particiate on projects related to the DSS field of work - Must adhere to company policies /guidelines. - Good customer service and communication skills.

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Company Intel

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