Sales & Customer Service Representative - Bilingual Spanish/English

About the role

SportStars is a fast-growing, multi-sport organization committed to delivering high-quality youth programming across our communities. We combine structured coaching, operational excellence, and a strong customer-first approach to create outstanding experiences for families. As we continue to grow, we're looking for a driven, sales-oriented Sales & Customer Service Representative who thrives in a fast-paced environment and is motivated by results. Drive Enrollment Growth Conduct high-volume inbound and outbound calls, emails, and follow-ups Convert inquiries into registrations for camps, leagues, and programs Lead Generation & Pipeline Management Proactively generate new leads through outreach and follow-ups Build, manage, and maintain a healthy sales pipeline Track all interactions accurately using CRM systems Customer Relationship Building Build strong rapport with parents and guardians Understand customer needs and recommend best-fit programs Deliver a high-energy, positive, and professional experience Sales Execution Confidently present program offerings and value propositions Overcome objections and close enrollments Consistently meet or exceed individual sales targets Bilingual Customer Support Communicate fluently in both English and Spanish Ensure all families feel supported, informed, and confident Cross-Team Collaboration Work closely with operations and program teams Share customer insights and feedback to improve offerings Strong competitive drive - You're motivated by goals, enjoy a challenge, and have a natural desire to win. Sales instincts or experience - Whether you've sold camp spots, sports programs, or fundraised for a team, you know how to connect with people and get them excited. Comfortable generating leads and making outreach - You're not afraid to make the first move, whether it's a phone call, email, or in-person conversation. Ability to build rapport with families - You can talk to parents with ease, listen to their needs, and guide them to the right solution. Strong communication and interpersonal skills - You're great with people, clear in your message, and comfortable speaking with both adults and kids. Fluent in English and Spanish - You can confidently communicate with families in both languages. Team player who takes initiative - You bring energy to a group but can also work independently and stay focused without micromanagement. Compensation: Competitive based on experience plus commission structure

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