Support and Data Operations Associate (Fixed-term)

About the role

Foursquare is looking for a Support and Data Operations Associate to join our team in our Belgrade office; on a hybrid schedule of Tuesday, Wednesday, Thursday in office. We are looking for an inquisitive, adaptable, and highly motivated Data Support Associate to join our team. In this role, you will be primarily focused on executing web crawls, manipulating data, and utilizing internal pipeline tools to ensure data quality and availability. This is an internally focused, highly technical role where persistence, vigilance, and the ability to learn and iterate quickly are essential. If you enjoy solving technical puzzles, building and maintaining data flows, and continuously learning new skills, we want you on our team! Please note that this is a fixed-term position for an initial period of one year, with the possibility of extension. In this role, you'll Web Crawling & Extraction: Execute and manage web crawling initiatives, extracting data, and adapting quickly when target site structures change. Data Manipulation & Pipelines: Utilize internal tools to perform data cleanup, matching, and transformations to ensure high data quality and reliability. Technical Troubleshooting: Be vigilant in monitoring data pipelines; investigate issues, read and interpret log files, implement workarounds, and escalate complex technical problems. Continuous Improvement: Learn and adapt to new internal tools and technical processes rapidly, iterating on existing workflows to improve efficiency. Documentation: Create and maintain technical process documentation and how-to guides to empower internal teams

Requirements

• Proficient level of written and verbal English
• 1+ years of experience working in data-oriented customer operations, technical support, analytics , or similar roles.
• Proficiency in Python or Scala , with strong SQL skills.
• Proficiency in Regular Expressions ( Regex ) for pattern matching, data extraction, validation, and web content processing.
• Familiarity with data analysis tools and libraries (e.g., PySpark, pandas ), web crawling concepts and execution.
• General technical troubleshooting skills: ability to read/interpret/transform log files, comfort navigating command-line interfaces (CLI) and APIs, and a strong capacity for independent research.
• Your own unique talents! If you don't meet 100% of the qualifications outlined above, we encourage and welcome you to still apply!
• Benefits and Perks
• 25 days of paid vacation - take the time you need to rest and recharge
• Private medical insurance - comprehensive coverage for you and your family
• FitPass - flexible access to gyms, wellness classes, and sports facilities across Serbia
• Hybrid work schedule - in-person collaboration Tuesday-Thursday, with company-paid lunch on office days
• Growth Investment Program - funding and resources to support your personal and professional development
• Tech setup - we'll provide a company laptop and the essentials to help you get up and running smoothly
• Things to Know
• Foursquare is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.
• Foursquare Privacy Policy

Benefits

Additional Information

About Foursquare Foursquare is the leading independent location technology and data cloud platform, helping businesses connect the digital and physical worlds with precision and purpose. Our products power everything from market analytics to targeted experiences, relied on by some of the world's most iconic brands. But what makes Foursquare truly special is how we work. We're a team of builders, problem-solvers, and collaborators who care deeply about impact - both in the products we ship and the way we show up for each other. Great outcomes come from strong collaboration and shared ownership, and we believe growth happens through real challenges - whether that's leveling up a skill, tackling unfamiliar problems, or pushing a project forward in a new way. If you're excited by cutting-edge tech and a culture that values both autonomy and teamwork, you'll thrive here.

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