Collections Specialist (Temp to Perm)

Responsibilities

• Contact accounts to collect past due invoices.
• Resolve issues and complaints concerning billing.
• Identify issues attributing to account delinquency and address with the team lead.
• Provide friendly and timely customer service.
• Maintain accurate records of attempted contacts.
• About you:
• 2+ years' experience in a collections or comparable role, preferred
• High degree of accuracy and attention to detail
• Microsoft Office (Strong Excel Skills Preferred)
• Ability to function in a fast-paced environment and prioritize multiple tasks
• Good communication skills
• Ability to work independently and within a team
• We welcome all.

Benefits

Additional Information

The Collections Specialist will work as part of the division finance team to collect funds and resolve payment discrepancies. This role will develop an in-depth knowledge of the Fresh Division's distributors and customer accounts. This role will be based out of our Bannockburn, IL office (4x/week). We are unable to offer sponsorship for this role. Who are we? Produce Alliance, a Buyers Edge Platform Fresh Division brand, is a leader in produce procurement and supply chain management, helping foodservice operators access premium-quality produce with consistency, safety, and efficiency. Serving QSR, non-traditional, convenience, fast casual, GPO, and healthcare segments, our procurement strategies are designed to lower costs, ensure quality, and meet customized client needs. Our supply chain and distribution network-spanning more than 150 specialty distributors and 400 grower-shippers-delivers reliable logistics and fulfillment. We protect our clients' brands with industry-leading food safety programs and traceability systems that ensure compliance and transparency. Through advanced technology and business intelligence, we empower smarter procurement decisions with digital tools, real-time reporting, and actionable insights. Backed by dedicated client success teams, Produce Alliance delivers proactive service, strategic guidance, and long-term partnership growth. At the heart of our work is a culture built on a passion for collaboration, technology, and helping foodservice business succeed.

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