EMEA Process Transformation Manager

About the role

The Global Business Solutions (GBS) EMEA Process Transformation Manager is an end-to-end transformation leader accountable for delivering sustainable process transformation across the company value streams and stakeholders -from solution design through delivery, adoption, and value realization. The role drives measurable outcomes that improve company performance , delivering change at speed through agile ways of working, strong cross-functional alignment, and disciplined execution. You will be expected to personally lead high-impact transformation programs , owning outcomes end-to-end, while also developing and mobilizing your team to scale delivery and sustain performance. You will lead cross-functional programs and projects aligned to organizational goals, strengthen standardized ways of working, and embed operating routines (metrics, controls, standard work, and continuous improvement pipeline) to accelerate performance over time. You will have 4 direct reports and are part of the EMEA SSC Leadership Team . What's in it for you? Competitive salary + manager bonus + car allowance Flexible start and finish times & 4.5-day working week Pension, health insurance & life cover Free Parking, EV charging, cycle-to-work scheme & shuttle bus Onsite gym with free classes & NEW spin studio

Responsibilities

• Program Leadership & Delivery Accountability
• Personally lead high-impact transformation programs end-to-end, accountable for scope, outcomes, delivery pace, adoption, and sustained performance.
• Mobilize cross-functional delivery at speed using agile ways of working: establish cadence, surface dependencies early, and remove blockers to accelerate value delivery.
• Outcome & Value Realisation
• Drive measurable outcomes linked to company performance, translating strategic priorities into clear targets, baselines, value cases, and success measures.
• Establish and run performance management routines (KPIs, governance, tier routines, controls) to prevent drift and ensure benefits are realized and sustained over time.
• Portfolio Shaping & Prioritisation
• Shape and prioritize the transformation portfolio: intake and frame problems, align senior stakeholders on trade-offs, sequence initiatives, and ensure resources focus on the highest-value work.
• Process Transformation & Digital Enablement (Digitalisation & AI)
• Lead future-state process redesign and simplification to transform end-to-end processes, applying Lean methods while partnering to embed digitalization and AI to deliver measurable outcomes.
• Use data to diagnose and direct action: conduct people/process/technology/data assessments, identify root causes, and translate insights into practical countermeasures and scalable standards.
• Adoption, Change & Sustainment
• Embed adoption and sustainment: develop change and readiness plans, role/process impacts, training, and stabilization/hypercare routines so new ways of working stick.
• Build and maintain a continuous improvement pipeline integrated into day-to-day operations, ensuring enhancement work is prioritized, delivered, and measured.
• Leadership, Coaching & Capability Building
• Lead and develop the 4 direct reports, and coach teams across SCJ beyond reporting lines, strengthening agile delivery, stakeholder influence, change leadership, AI-enabled transformation, and data-driven problem solving.
• Role-model the transformation mindset and behaviours-define success upfront, mobilize the right cross-functional team early, remove disablers, and enable rapid, outcome-focused decisions that accelerate delivery.
• Stakeholder Partnership & Influence
• Partner with senior leaders and enterprise stakeholders to align decisions, manage resistance, and drive accountability across functions.
• Experience you'll bring
• Lean Six Sigma Green Belt (or equivalent) and proven experience applying continuous improvement methods to business processes.
• Proven experience in process transformation / Operational Excellence, with a track record of personally leading complex, end-to-end programs (scope → delivery → adoption → sustainment) and delivering measurable results.
• Agile delivery experience, leading work through iterative delivery cycles, prioritizing effectively, proactively managing dependencies, and aligning stakeholders through regular rev

Benefits

Additional Information

SC JOHNSON IS A FIFTH-GENERATION FAMILY COMPANY BUILT ON THE SPIRIT OF OUR PEOPLE. We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers - such as Raid®, Glade®, Ziploc® and more, in virtually every country around the world. Together, we are creating a better future - for the planet, for future generations and for every SCJ team member. Join our winning team of Wave Makers and Go Getters and help us write the next chapter in the SCJ story. EMEA Process Transformation Manager Location: Frimley, Surrey Function: OPEX | Shared Service Centre (SSC) We do not support international relocation for this role

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