Client Servicing Team Lead
External
Clearwater Analytics (cwan) · Boise, IDFull-timeOn-siteToday
Power BISalesforce
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About the role
Lead and coach a client servicing team to ensure quality client delivery, manage performance reviews, track KPIs (NPS, CSAT, SLA, retention), handle escalations, drive process and automation improvements, support client onboarding, and collaborate with product, sales, and cross-functional teams using tooling like Salesforce, Workday, and Power BI.
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