Restaurant Assistant Manager

About the role

Job Description: Manage the daily operations of the outlet to ensure smooth and efficient service. Ensure compliance with company policies, operational procedures, and food safety regulations. Monitor cleanliness, hygiene, and maintenance of the restaurant. Oversee opening and closing procedures and ensure operational readiness. Deliver exceptional customer service and uphold Ya Kun's brand standards. Address customer feedback, concerns, and complaints promptly and professionally. Build customer loyalty through consistent service excellence. Ensure a welcoming and pleasant dining environment. Recruit, train, supervise, and motivate service and kitchen staff. Prepare staff schedules and manage manpower planning. Conduct performance evaluations and provide coaching and development opportunities. Foster teamwork, discipline, and a positive work culture. Ensure food and beverages are prepared and served according to Ya Kun's operating standards. Monitor product quality, food presentation, and consistency. Ensure adherence to food hygiene and safety requirements. Minimize food wastage and maintain quality control measures. Manage inventory levels and oversee ordering of supplies and ingredients. Conduct regular stock checks and inventory audits. Control food, beverage, and labor costs to achieve profitability targets. Monitor wastage and implement cost-saving initiatives. Monitor daily sales performance and achieve revenue targets. Prepare operational and sales reports. Manage cash handling, POS transactions, and banking procedures. Support marketing initiatives and promotional campaigns to drive sales growth. Ensure compliance with local health, safety, and employment regulations. Maintain proper documentation and operational records. Ensure all staff comply with workplace safety standards. Job Requirements: Degree in Hospitality, Business Management, or a related field preferred. Minimum 1-2 years of experience in restaurant, café, or F&B management. Experience managing high-volume operations is an advantage. Strong leadership, communication, and interpersonal skills. Knowledge of food safety, inventory control, and restaurant operations. Proficiency in POS systems and Microsoft Office applications. Ability to work shifts, weekends, and public holidays. Willingness to help out in kitchen.

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