Operations Analyst

About the role

We are seeking an Operations Analyst who is ready to take on challenges, contribute to efficient processes, and thrive in a fast-paced setting. This role offers a unique opportunity to be part of a team making a real impact on our Reuters news operation. If you are comfortable working with spreadsheets and are ready for a dynamic role that involves evening and overnight shifts, we invite you to apply. Preferred Experience Customer/Stakeholder support background. Procurement & Payment follow-ups. Administration, Travel, and Hotel bookings. Freelance & Vendor management. Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy,

Responsibilities

• Assist General Managers with freelancer contracts, vendor account setup, and payments, ensuring timely follow-through on unresolved issues.
• Track staff issues, manage an up-to-date headcount tracker, and assist with contractor-related matters.
• Manage purchase orders using the internal procurement tool, Ariba.
• Assist executives with travel and hotel bookings for business trips and ensure their expenses are reconciled and submitted on time.
• Ensure all reports are accurate, current, and easily accessible.
• Provide specialized and complex administrative services and coordination for departmental projects, applying prior knowledge and experience of internal systems.
• About You
• Experience: 1-3 years in administration, customer support, or stakeholder management.
• Education: Bachelor's degree in any discipline.
• Strong verbal and written communication skills.
• Ability to multitask and prioritize competing demands to meet deadlines effectively.
• Interest in or openness to working with accounts payable and cross-functional teams.
• Proficient in utilizing database search tools to gather and analyze relevant information efficiently.
• Proactively identify opportunities for process improvement and take initiative in implementing enhancements.
• Flexibility to adapt to a rotational shift schedule, supporting 24/5 operations as required by the business.
• #LI-SP1
• What's in it For You?
• Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
• Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.

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