Head of Business Technology Program Management

Responsibilities

• Program Ownership: Directly lead strategic, cross-functional programs from scoping through delivery, ensuring milestones are met, risks are managed, and stakeholders are informed.
• Intake & Prioritization: Design and run a structured intake and prioritization process for technology requests across all BizTech domains, establishing governance frameworks to manage competing priorities transparently.
• Stakeholder Communication: Build and maintain end-user-facing roadmaps and regular status communications that give business leaders clear visibility into what's in flight, what's next, and why.
• Cross-Functional Coordination: Partner closely with GTM, Finance, People, Legal, Security, and Workplace teams to translate business needs into actionable project plans and ensure seamless handoffs across systems and teams.
• Delivery Excellence: Establish and evolve program management standards - including project tracking, risk management, dependency mapping, retrospectives, and change management - that scale with the team without introducing unnecessary process overhead.
• Technology Enablement: Develop and drive training, communications, and enablement programs to support adoption of new systems and processes across the company.
• Team Building: Build out the Technical Program Management function over time, including hiring, mentoring, and establishing the rituals and standards for a high-performing TPM team.
• What You Have
• 8+ years of experience in Technical Program Management, IT Program Management, or Business Technology leadership, with at least 3 years managing portfolios of cross-functional technology projects.
• Demonstrated experience managing roadmaps and programs across multiple business systems domains (e.g., HRIS/Workday, CRM/Salesforce, ERP/NetSuite, Marketing Automation).
• Proven ability to design and run intake and prioritization frameworks, aligning diverse stakeholders around a unified roadmap.
• Strong stakeholder management skills with the ability to influence and align senior leaders across both technical and non-technical functions.
• Track record of operating at both the strategic level (portfolio shape, sequencing, tradeoffs) and the tactical level (project plans, dependency tracking, risk mitigation).
• Excellent communication skills - you can translate complex program status into clear, actionable updates for executives and partners.
• Experience building or maturing program management practices in a scaling organization.
• Comfort with ambiguity and a bias for action - you know wh

Additional Information

Why Harvey At Harvey, we're transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we're reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we're scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth - personal, professional, and financial - is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission - operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today - and we're just getting started. Role Overview We're seeking a Head of BizTech Program Management to own the roadmap, prioritization, and delivery of technology initiatives across Harvey's Business Technology portfolio - spanning IT, People Systems, GTM Systems, and Finance Systems. You'll partner closely with the Head of Business Technology and cross-functional stakeholders to define what we build, when we build it, and how we measure success. This is a high-impact, high-visibility role. You'll be responsible for both the overall shape of the BizTech portfolio and the hands-on management of our most strategic programs, including Lead-to-Cash, Hire-to-Retire, and global expansion initiatives. The ideal candidate is a seasoned program leader who thrives in high-growth environments, can operate at both the strategic and tactical level, and has experience managing complex technology portfolios across multiple business domains.

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