Perm Concierge (Weekdays only) #JTL

Requirements

• Preferably with 2-3 years of relevant concierge or front desk experiences
• Interested candidates please send in your resume to:
• Topaz Liang Huimin (CEI No. R1104500), email to: topaz@recruitexpress.com.sg
• EA License No: 99C4599

Additional Information

- Handle systems relating to shopper management and assist in mall inspection - Assist CMO in tenant relation matters (E.g. Facilitatetenant's request and issuance of mall communication materials) - Provide assistance and general information to shoppers at the Concierge Desk - Handle the administrative and clerical work relating to the events and promotions at the mall - Handle mall redemption programs such as vouchers, premiums, and parking - Assist in customer reward programs including educating tenants on the voucher program - Assist in collating tenants' gift voucher reimbursement. - Assist in events at the mall, especially weekends, whenever necessary. This includes facilitating logistics setup, taking photos, etc. - Handling and administering Lost & Found items - Answering incoming phone lines and email enquires - Assist with assigned administrative duties from Marcom Manager - Assist Marcom Manager/ Snr Marcom Executive to manage Customer Service Assistance and ensure smooth day-to-day operations at the Concierge Desk. This includes efficient allocation of tasks among officers, conflict resolution, etc. - Prepare monthly duty roster and ensure efficient allocation of manpower. - Any other duties and responsibilities as may be reasonably requested by your immediate supervisor from time to time.

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