Administrative Coordinator & Front of House, Brand Ambassador (STARS) - East Kilbride

Responsibilities

• Meet and greet all staff, visitors and contractors in a professional and personable manner
• Coordinate and manage internal and external visitors to the site, including assisting them with travel logistics help and ensuring all visitors, guests and employees are inducted to site
• Deliver a consistently high-end customer focused experience
• Embody a high-performance approach and encourage colleagues to do the same
• Ensure the workplace (reception, lobby, office, etc.) is visually of a high standard
• Work closely with client contacts (Facilities Manager, Office Manager, etc.) to ensure the office and/or front of house environment is a great place to visit and work
• Coordinate site staff meetings, minute meetings and update relevant metric material
• Assist in emergency situations
• Create and manage ISO and internal audit UK site compliance material
• Act as employee engagement & communication manager with specific tasks including - plan bi-monthly UK communication meetings, draft internal and external promotional material, coordinate employee feedback sessions and internal social media
• Provide timely and accurate information, responding appropriately to varying and fast changing priorities
• Respond appropriately to varying and fast changing priorities
• Build strong rapport with reoccurring customers (client staff, visitors, contractors, etc.)
• Represent Securitas and the client organisation in a manner that is in-keeping with the values, brand identity and culture of both
• Essential criteria:
• 5 year checkable history
• Exceptional Customer service skills
• Computer literate
• Please only apply if you have experience delivering exemplary customer service in a fast pace corporate environment with exceptional levels of communication and personal presentation.
• Essential Skills
• Working knowledge and experience of administrative computer packages such as MS Office, GSuite, etc.
• Highest quality personal appearance
• Flexible, professional and adept at working under pressure
• Outstanding written, verbal and oral communication skills
• Customer oriented with a passion for high-level service
• Polite and proactive
• Punctual and trustworthy
• Able to use initiative and highly adaptable
• Experienced in Customer Service, Front of House, Concierge, Hosting or Customer facing role ideally within a corporate environment
• Demonstrate the values of integrity, vigilance and helpfulness which Securitas prides itself on
• Company Benefits
• Health & Wellbeing
• Company pension and advice and planning
• Life assurance scheme
• Discounted gym memberships
• Wellness advice and support, including financial, emotional and physical
• Dental and Physical Health Plans
• Lifestyle Benefits
• Cycle to work scheme
• Car lease and new car purchasing schemes
• Discounts on high street brands, online shopping, holidays, days out and Arriva Bus Travel
• Mortgage Advise
• Payroll ISA's
• Eligibility for Costco Membership
• Learning & Development
• Support with further education
• 100's of eLearning courses
• Accredited courses by C&G, ILM, IOSH and SIA
• Leadership Development programs both local and global
• It's great to see you're considering a career with Securitas UK!
• Join our global team of 336,000+ colleagues and help make the world a safer place.
• At Securitas, we live by our values of Integrity, Vigilance and Helpfulness , and our People Promise:
• Opportunity - We see potential in every person and situation
• People - We open our eyes to all that's good
• Purpose - We make your world a safer place
• What You Can Expect
• Our Recruitment Team reviews every application carefully. Applying can feel daunting, but we're here to support you-just email us if you need help.
• Diversity & Inclusion - Be Yourself
• Your Benefits
• STRIVE - Securitas Perks gives you access to a great range of discounts on a vari

Benefits

Additional Information

We have a fantastic and exciting opportunity for an experienced and strong Admin focused, Front of House, Brand Ambassador to join our STARS team Working for one of our high-profile clients in East Kilbride, G75 0RD. STARS at Securitas provide a "two roles in one" service to our clients, their staff, visitors and customers. We combine excellent customer service across a wide range of roles including Reception Services, Front of House, Concierge, Facilities, Office Management/Coordination, Administration and third party vendor management and much more all combined with a discreet and vigilant security service. 45 hours per week Monday - Friday 10:00 - 19:00 £17:00 Per Hour

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at Securitas? Share your experience