Business Continuity Plan (BCP) / Disaster Recovery (DR) - Technical Lead

About the role

POSITION OVERVIEW / SUMMARY: The BCP / DR Technical Lead is responsible for the technical design, implementation, and execution of Business Continuity Planning (BCP) and Disaster Recovery (DR) capabilities across Mattel's global technology landscape. This role provides hands-on technical leadership to ensure resilience, availability, and recoverability of critical platforms supporting Mattel's brands, digital products, supply chain, and corporate operations. __________________________________________________________________________________________

Responsibilities

• Design, implement, and maintain BCP and DR solutions across on-premises, cloud, and hybrid environments.
• Define, document, and maintain recovery strategies aligned to business-defined RTO and RPO objectives.
• Own DR architecture that includes backup, replication, failover, and restoration mechanisms.
• Lead and execute DR tests, simulations, and tabletop exercises, document results, and drive remediation.
• Function as the technical escalation point during major incidents and disaster recovery events.
• Develop and maintain technical runbooks, recovery procedures, and automation scripts.
• Collaborate with infrastructure, cloud, application, and security teams to embed resilience-by-design.
• Ensure BCP / DR controls meet Mattel compliance, audit, and risk management requirements (e.g., SOX, ISO, NIST).
• Continuously assess risks and recommend improvements to resilience and recovery capabilities.
• Provide technical mentorship and guidance to engineers and regional support teams.
• Own technical implementation of BCP / DR solutions across infrastructure, cloud, and applications.
• Design and maintain DR architecture including backup, replication, and failover mechanisms.
• Execute and lead DR tests, tabletop exercises, and real incident recoveries.
• Serve as Tier-3 escalation during major incidents and disaster events.
• Develop and maintain technical runbooks, recovery scripts, and automation.
• Collaborate closely with platform teams (Cloud, Network, Compute, Storage, End-User).
• Manage DR testing calendars, audit readiness, and compliance reporting.
• Partner with business leaders to align recovery objectives with business priorities.
• Lead and develop BCP / DR engineers and regional coordinators.
• Report program health, risks, and metrics to senior leadership.
• Drive continuous improvement based on incidents, tests, and audits.
• __________________________________________________________________________________________

Requirements

• Bachelor's degree in computer science, Information Technology, or a related field.
• 8+ years of experience in enterprise IT infrastructure, cloud, or operations roles.
• 5+ years of hands-on experience in BCP, DR, high availability, or resilience engineering.
• Strong understanding of infrastructure components including compute, storage, networking, and virtualization.
• Experience implementing DR solutions in cloud environments (Microsoft Azure preferred).
• Hands-on experience with enterprise backup and replication technologies.
• Experience participating in or leading real-world disaster recovery or major incident events.
• Understanding of: Cloud Platforms: Microsoft Azure (primary), AWS (select workloads).
• Virtualization & Compute: VMware, Azure IaaS.
• Backup & DR: Enterprise backup and replication platforms (e.g., Veeam, Zerto, Azure Site Recovery).
• ITSM & CMDB: ServiceNow.
• Preferred Certifications:
• ISO 22301 Business Continuity certification.
• Microsoft Azure certifications (e.g., Azure Administrator, Azure Solutions Architect).
• Disaster Recovery or Business Continuity certifications (DRI, CBCP, MBCP).
• ITIL Foundation or higher.
• Cloud or infrastructure certifications (AWS, VMware, or equivalent).
• Soft Skills:
• Strong leadership and ability to remain calm and decisive under pressure.
• Excellent communication skills with the ability to explain technical concepts to non-technical stakeholders.
• Proactive problem-solving and risk management mindset.
• Strong collaboration skills across global and cross-functional teams.
• Ability to prioritize effectively in high-impact, time-sensitive situations.
• Continuous improvement mindset with a focus on operational excellence
• What Your Impact Will Be:
• Demonstrated a growth mindset by staying curious and continuously learning, embracing challenges, and improving themselves.
• How We Work:
• We are a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:
• We collaborate: Being a part of Mattel means being part of one

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