Supervisory Information Technology Specialist

About the role

This position is located in the Museum and Library Services and serves as a Supervisory Information Technology Specialist. The incumbent is responsible for managing the OCIO and IT security to ensure the integrity, reliability, accessibility, and confidentiality of information systems and assets, and are responsible for advancing the infrastructure modernization as IMLS assesses having geographically dispersed personnel and a hybrid work environment. MINIMUM QUALIFICATIONS: Your resume must include detailed information as it relates to the responsibilities and specialized experience for this position. Evidence of copying and pasting directly from the vacancy announcement without clearly documenting supplemental information to describe your experience will result in an ineligible rating. This will prevent you from receiving further consideration. BASIC EXPERIENCE: Applicants must have IT-related experience demonstrating each of the four competencies listed below. Applicants resume must demonstrate expert proficiency related to each competency below: Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. In addition to the Basic Experience requirements above, applicants must have at least one year of specialized experience (equivalent to at least the GS-14 grade level or pay band in the Federal service). Specialized experience is defined as: (1) expertise in effectively guiding the translation of mission, goals, and strategies into programs, projects, and processes within broad organizational (e.g., federal, state, private industry, etc.) context; (2) expert level of analytical skills and abilities to assess the effects of legislative, regulatory, and compliance programs on agency strategies, policies, and operations; (3) experience developing comprehensive programs to improve productivity, cost effectiveness, and efficiency of organization activities; (4) expert experience in providing oversight and direction for the delivery of IT services and coordinating a wide range of technical and service-oriented IT duties in support of agency operations and program-wide IT projects and other initiatives. NOTES: Specialized experience is experience that has equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Your resume and application materials should demonstrate that you possess the following competencies referenced in the vacancy announcement. Do not provide a separate narrative written statement. Rather, you must describe in your application or resume how your past work experience demonstrates that you possess the KSAs identified in the specialized experience definition. Cite specific examples of experience contained in your resume and describe how this experience has prepared you to successfully perform the duties of this position. DO NOT write, "See resume" in your application. Your resume must include detailed information as it relates to the responsibilities and specialized experience for this position. Evidence of copying and pasting directly from the vacancy announcement without clearly documenting supplemental information to describe your experience will result in an ineligible rating. This will prevent you from receiving further consideration.

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