Service Charge Officer

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Service Charge Officer Aylesbury - Hybrid Working £37,080 per annum Permanent, Full Time We're excited to announce that we're recruiting for a fantastic Service Charge Officer to join our friendly team. If you thrive in a bustling environment, love keeping things organised, and enjoy interacting with people, this role could be the perfect fit for you! About the role... As our Service Charge Officer, you will be responsible for managing service charge accounts across our properties. This role is key to ensuring charges are calculated accurately, recorded correctly and delivered clearly to our customers. You'll prepare annual service charge budgets and final accounts, issue customer demands and maintain accurate records. You'll also ensure all charges are compliant with leases and policies, with clear audit trails in place, and support external audits when required. Working with colleagues, residents and contractors, you'll help provide reliable data for new properties and keep systems up to date. You'll also review processes and suggest improvements, helping us deliver a more efficient and transparent service. About You: We're looking for someone who is organised, numerate and confident working with data. You'll have good IT skills, strong attention to detail and be able to communicate clearly, even when dealing with more complex information. Experience in service charge accounting is desired, but not essential We're a friendly bunch who value collaboration and creativity, and we believe that a positive, supportive culture is key to our success. If you have previous relevant experience and a genuine passion for helping others, we want to hear from you! About us... At Fairhive Homes, we're driven by a simple yet powerful vision: " Homes for Living, Communities for Life " This isn't just what we do; it's what we strive for every day. As a non-profit housing association, we're dedicated to providing affordable housing to over 20,000 individuals in our community. Our residents are truly at the heart of everything we do. We are dedicated to supporting our residents and neighbourhoods. Whether we are maintaining our high-quality homes or building new ones, our mission is to foster thriving communities where everyone feels welcome and can proudly say, 'This is my home.' We believe that a strong community starts with quality housing, and we're here to make that vision a reality. For more information, please refer to the attached job description.

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