Customer Care Representatives
External
Nirvana Memorial Garden · SingaporePrepare for this interview
EliteAI-generated questions, company research, and talking points tailored to this role
About the role
Daily Routine Ensure cleanliness and tidiness of the surroundings. Ensure all fixtures are functioning well. Reporting of fault to the maintenance team. Assist Customers and Agents' enquiries via phone calls, message or walk-ins. Assist Customers' prayers. Sale of Incense Items. Processing of the Service forms. Processing of the Pedestal Engraving forms. Liaising with vendor on the Pedestal Engraving. Other Roles Site tour training for New Agent Training. Assist ceremonial team for prayer services (Anling, Bone Picking etc). Ad-hoc emcee for FSP case. Ad-hoc site tour for Customer. Others Stock take of incense paper inventory. Follow up with agents/customer on the outstanding payment and to ensure full payment for services rendered. Plan, Organize, Execute and Promote events. Report tabulation and analysis of all calls, services, events etc Event Profit & Loss tabulation. All ad-hoc duties assign by seniors.
Your Match
How well this role fits your profile.
Company Intel
What employees say
Worked at NIRVANA MEMORIAL GARDEN PTE. LTD.? Share your experience