Visitor Services Officer

Requirements

• Minimum GCE 'O' Level or equivalent qualification
• Competent in Microsoft Office (e.g. Excel, email)
• Meticulous with strong attention to detail
• Able to work independently and manage multiple tasks
• Employment Details
• Working Hours: Mon-Thu (8:30 AM - 6:00 PM), Fri (8:30 AM - 5:30 PM)
• Work Location: Central
• Additional Information
• Candidates must undergo and obtain clearance before starting work

Additional Information

Job Responsibilities Handle visitor enquiries via phone, email, and booking platforms professionally Manage and update booking records accurately Coordinate with visitors on required forms and visit details Register visitor information in the system before scheduled visits Arrange tour schedules and coordinate guide assignments Receive and escort visitors, ensuring smooth entry and exit procedures Brief visitors on protocols and site guidelines Manage and track equipment Collect visitor feedback after tours Maintain records of visitor attendance and data Prepare weekly and monthly reports Perform daily opening and closing checks of facilities and systems

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