Junior Residential Property Manager
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About the role
Onni For over half a century, Onni has been building communities for people to live, work, and play. Our success reflects our commitment to our employees and partners, and our dedication to quality construction, innovation, sustainability, and customer satisfaction. Our expertise expands across North America, with offices in Vancouver, Toronto, Los Angeles, Seattle, Phoenix, and Chicago. AI Use: This role may involve the use of artificial intelligence (AI) tools to support research, analysis, content development, design, reporting, or operational efficiency. Employees are expected to use AI responsibly and in compliance with company policies, data privacy requirements, confidentiality obligations, and applicable laws. All AI-ge
Responsibilities
- Full Portfolio Ownership
- Take full responsibility for the performance and day-to-day operations of assigned buildings
- Ensure consistent execution of company standards across operations, maintenance, and tenant experience
- Proactively identify operational gaps and implement solutions without requiring direction
- Maintain strong working relationships with Building Managers, ensuring clear expectations and accountability
- Tenant Relations, Leasing & Revenue Execution
- Act as the primary point of contact for all tenant matters, including escalations and dispute resolution
- Execute leasing strategy in alignment with market conditions, including pricing, incentives, and availability management
- Oversee all leasing activity: inquiries, showings, application processing, and approvals
- Prepare and serve all required notices (rent increases, entry notices, breach notices, etc.)
- Manage the full tenancy lifecycle from move-in through to move-out
- Balance customer service with firm enforcement of lease terms and company policies
- Arrears Management & Financial Accountability
- Own rent collection performance across the portfolio
- Maintain accurate, up-to-date arrears tracking and commentary in Yardi
- Issue and manage 10-Day Notices and escalation processes in accordance with the Residential Tenancy Act (RTA)
- Support annual budgeting processes and actively manage expenses against budget
- Identify financial risks, variances, and opportunities for cost control
- Maintenance, Vendors & Asset Preservation
- Oversee all maintenance activity, ensuring timely resolution and high-quality workmanship
- Coordinate and manage vendors and contractors, including scheduling, scope control, and follow-up
- Ensure preventative maintenance is being executed to protect asset value
- Manage unit turnovers end-to-end, minimizing vacancy downtime and ensuring units are market-ready
- Inspections, Compliance & Risk Management
- Oversight on move-in and move-out condition inspections in accordance with RTA requirements
- Perform regular site inspections to ensure cleanliness, safety, and overall building condition
- Ensure full compliance with the Residential Tenancy Act (RTA) and internal policies
- Maintain detailed, audit-ready documentation for all tenancy, maintenance, and financial matters
- Assist in preparing files for RTB dispute resolution, including evidence collection and timeline management
- Systems, Reporting & Process Discipline
- Maintain accurate and complete records in Yardi across all aspects of the portfolio
- Provide regular reporting on leasing activity, vacancy, arrears, and operational performance
- Ensure no critical tasks or deadlines are missed through disciplined system usage
Requirements
- 1-2 years of property management or related experience
- Working knowledge of the Residential Tenancy Act (RTA) strongly preferred
- Proven ability to manage multiple buildings or priorities simultaneously
- Strong financial awareness and understanding of property-level performance
- Excellent communication skills, both written and verbal
- Experience with Yardi or similar property management systems is an asset
- Salary Range:
- $55,000 - $65,000
Benefits
Additional Information
Job Description: We are looking for a driven Junior Residential Property Manager to join a fast-growing team with a strong presence in the residential market. This is an exciting opportunity for someone early in their property management career who is eager to take on real responsibility, grow quickly, and make a meaningful impact. The ideal candidate is organized, solutions-oriented, and thrives in a dynamic environment where no two days look the same. As the residential sector continues to expand, so does our portfolio - and so do the opportunities for the right person to advance.
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