Service Manager

Benefits

Additional Information

Why join us? At Randstad, we're a group of people with heart, empathy, and a desire to help. So, if you join us, you'll be surrounded by true colleagues who work alongside you, in a luxurious work environment. And we're not just saying that! We've been recognized as one of the Top Employers for our ongoing commitment to people management and best practices in the labor market. Randstad Spain is part of the international Randstad Group. We were founded in 1960 in the Netherlands and today we serve several countries. Our ambition is to be the most equitable and specialized talent company. That is, to foster the growth of society by helping people and organizations reach their true potential. In Spain, we are leaders in the talent sector, providing our clients and candidates with more than 2,000 expert professionals, spread across offices throughout the autonomous communities. We believe in management by values and in deep market knowledge. If you want to be part of a company that cares about improving people's lives and offering exceptional service to its customers, this is your place! What do we offer? * Compensation Package Talent Incentive Plus, for hiring colleagues at Randstad. Access to stock purchase (after six months of employment). A highly profitable plan, with which you have the opportunity to earn a 100% return on your savings and double your savings. Flexible compensation (food, transportation, and childcare). Special discounts for employees. Sickness benefits. * Work-life balance Two days of teleworking (after six months). Flexible start and end times: 2 hours and 1 afternoon off per week. 24 days of vacation + your birthday + 1 additional day at Christmas. * Well-being Good work environment, open space, etc. Adeslas private health insurance with dental coverage (starting after one year of service), life insurance, and discounts for family members. Emotional well-being programs: A set of services and tools designed to care for and improve your well-being. Skills development, psychological assistance, and mindfulness sessions. Career guidance and transition program for unemployed family members. Support and guidance in situations of disability and specific resources. Availability of one day (8 hours) per year to participate in volunteer work and contribute to social causes. * Training Onboarding and on-the-job training. Culture Club: A module to share our purpose, culture, and values. Access to the online learning Hub: where you will find content and training modules that you can use whenever and wherever you want, based on your own motivation. Free English for everyone. * Development Career/development plans. We have a target of 80% of management vacancies filled with internal staff. Possibility of national and international mobility. Mentoring program with company leaders and the opportunity to participate in corporate projects. Talent scholarship awards: where Randstad can fund 100% of postgraduate studies. We have a supportive leadership style that fosters team development and learning. We especially value employee feedback regarding engagement through quarterly surveys, which tell us how you're feeling and what we need to improve. - Addresses and resolves any issues or challenges that arise during the recruitment process to ensure smooth operations within the specialization - Supports continuous improvement initiatives by identifying inefficiencies in the recruitment process and recommending enhancements within the specialization - Plans and coordinates recruitment projects, ensures all tasks are completed on time and within scope within the specialization - Facilitates the implementation of recruitment technology tools to enhance operational efficiency - Analyzes and enhances the client journey throughout the project lifecycle to maximize satisfaction - Acts as a point of contact for clients, ensuring their recruitment needs are met and maintaining strong, positive relationships Grade Descriptor - Requires in-depth conceptual and practical knowledge in own discipline and basic understanding of related disciplines - Solves a range of problems through applying technical and/or functional experience and guided by precedents - May lead small projects or project steps within a broader project - Works independently, receiving guidance on complex and unprecedented problems - Provides support and guidance to team members - Impacts quality and effectiveness of customer, operational, project/program or service activities within own team and other related teams - Exchanges complex information with others, potentially guiding and persuading others Is this the job for you? We would love to hear from you! Please apply directly to the role and we will get in touch with you.

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