International People Shared Services Associate

About the role

At HelloConnect, you will be part of a dynamic team in Inoza tower, BGC that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You'll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences. As a People Shared Services Associate at our organization, your responsibilities include employee data management such as contract administration, certificate generation, benefit data administration, and archiving personnel documents in Workday, while maintaining high-quality HR master and movement data. Ensuring data accuracy, updating records, and reporting issues to the team are crucial aspects of your role. You'll collaborate with respective stakeholders to enhance the employee experience, maintain confidentiality, and contribute to overall team goals. Additionally, you'll handle ad-hoc admin processes to support operational efficiency.

Responsibilities

• Facilitate employment life cycle data management and changes such as but not limited to onboarding, contract processing, new hire registration and profile creation, job detail changes/ movements, competency/training requirements, off boarding etc.
• Facilitate time registration, and travel and bill expenses administration.
• Leave administration and other relevant employees benefit data administration in the system.
• Responsible for document management related to courses, performance management, training into the systems, including issuance of employment certificates and other relevant documents.
• Maintain and update competence file and support in electronic filing system structure.
• Maintains HR master data and movement data in the system by to ensuring high Degree of data quality.
• Administrating digital applications such as DocuSign and other relevant document management.
• Ensures document archiving of all personnel-related documents in the HR system.
• Ensure continuous alignment and improvement of HR processes and practices across the organization.
• Participate in activities related to tasks such as training, audit, and creation and review of Standard Operating Procedure, when applicable.
• Keeps the data updated in Workday and corrects whenever applicable data if needed.
• Ensures data accuracy and correct flow of information to the relevant stakeholders involved in the daily activities.
• Perform other related tasks that may be required from time to time.

Requirements

• With a Bachelor's degree in Human Resources, Psychology, and/or related field.
• With at least two (2) years of solid and comprehensive experience in the same capacity.
• Has experience and knowledge of HR processes, systems, and tools within the various stages of the employee lifecycle.
• Has proven skills in managing, understanding, and executing of ERP systems and tools, database functionality, and reporting.
• Proficient in employee data process management.
• Competencies
• Knowledge and working experience in Workday are an advantage.
• Has experience in Microsoft Office tools.
• Experience working in a multicultural and shared services environment.
• Has willingness and ability to proactively collaborate and communicate within the team and with stakeholders.
• Ability to resolve conflict with integrity and demonstrate a high degree of confidentiality and negotiation skills within the scope.
• Analytical and able to translate and communicate statistical data into action.
• Ability to work independently as well as in a team.
• Structured, accurate, systematic, and committed to delivering within deadlines.
• Ability to take initiative make sound judgments and recommend decisions.
• Result-oriented mindset.
• Has good oral and written communication skills.
• Motivated to facilitate and contribute to the company's growth.

Benefits

Additional Information

We are continuously growing in 2026 and are building a strong pipeline of HR and People Talent professionals to support our expanding global operations. This evergreen opportunity allows us to connect with talented individuals passionate about delivering exceptional HR support in a dynamic, international environment. We are currently hiring for multiple headcounts across associate-level HR and People roles , supporting different teams and global stakeholders across early, mid, and night shifts . We are looking for HR professionals with experience supporting international employee populations and full employee lifecycle management , including onboarding, employee data administration, and HR process coordination within shared services or global environments . If you have experience working with global teams, HR systems, and end-to-end employee lifecycle processes , we encourage you to apply and join our growing talent community.

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