SAF/IS Regional Program Specialist - Reserve
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Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us-Where your Career is a Force for Good! Job Description: WHY CHOOSE US? Joining The American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work. Where Your Career is a Force for Good! The American Red Cross is seeking a highly adaptable and mission-driven Regional Program Specialist - Reserve to support our Services to the Armed Forces (SAF) programs in overseas locations. SAF reserve staff are typically assigned to short-term deployments of approximately 6 months plus 9 weeks of remote training on a part-time basis, 2 weeks of in-person training and mandatory paid time off at the end of the assignment. In between deployment assignments, reserve staff are considered inactive and are not paid until they begin a new deployment rotation. This role is not eligible for relocation assistance. In this unique and critical role, you will deploy to a U.S. military installation in the Middle East, Africa, or Eastern Europe . Candidates must be prepared to live and work on a military base , adhere to military rules and customs , and operate in dynamic and austere environments. This position is part of our mobile staff which requires meeting strict medical and security clearances prior to employment. WHAT YOU NEED TO KNOW: Manages and administers the delivery of American Red Cross services to meet the needs of United States military members, veterans, and their families in accordance with Red Cross policies and procedures. Also responsible for the management and administration of American Red Cross Service to the Armed Forces (SAF) and International Services (IS) U.S. programs and services to include International Humanitarian Law (IHL), Youth Action Campaign (YAC) and Restoring Family Links (RFL), within their area of jurisdiction. This is accomplished through managing volunteers and working with other Red Cross departments. WHERE YOUR CAREER IS A FORCE FOR GOOD: Emergency Communication Casework (SAF Hero Care Network Services) Facilitate the delivery of emergency communication messages and related support services to military members and their families. Coordinate and conduct follow-up services with clients and ensure all activities are logged and documented. Maintain operational awareness by updating rosters, unit contacts, and case logs in alignment with mission guidelines. Support contingency operations during high-volume events and serve as the local liaison for Hero Care casework. Financial and Reporting Management Monitor service delivery outcomes and ensure accurate documentation and reporting of program activities. Identify trends, assess service needs, and contribute recommendations for program improvement. Collaborate with Red Cross leadership on deployment feedback, staff mentorship, and onboarding support for mobile team members. Assist with travel coordination, logistics, and reporting as needed for mobile deployments. Relationship Management and Community Outreach Build strong and sustained relationships with military leadership, command staff, and installation partners. Conduct outreach through command briefings, education sessions, presentations, and one-on-one engagements. Increase Red Cross visibility using Armed Forces Network, base bulletins, social media, and approved local marketing channels. Represent the Red Cross at official functions, ceremonies, and community events. Volunteer Management Manage all phases of the volunteer engagement cycle: recruitment, onboarding, training, supervision, recognition, and offboarding. Recruit and mentor leadership volunteers to support Red Cross program delivery across SAF/IS, Disaster Cycle Services, Training Services, and Blood Services. Utilize the Volunteer Connection platform to manage volunteer documentation, communication, and compliance. Promote a positive, inclusive volunteer environment aligned with Red Cross values. Service Delivery Management Ensure consistent a
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