Senior Specialist, Pension Communications

Responsibilities

• Draft and edit a wide range of communications products for key audiences, particularly members, employers and stakeholders, including UX copy, forms, letters, articles, web content, emails, social posts and presentations.
• Execute end-to-end communications deliverables for key projects across the Pension Services portfolio, supporting initiatives from planning and development through launch and ongoing updates.
• Develop and maintain content across OMERS digital platforms, ensuring accuracy, clarity, accessibility and consistency of voice.
• Support project and campaign delivery by coordinating content development, approvals, publishing, launch activities and post-launch updates.
• Partner with project teams and subject-matter experts to understand project requirements, scope, timelines and impacts, and reflect these accurately across communications deliverables.
• Edit, update and publish content within a Contentful CMS, ensuring content is current and aligned with governance standards.
• Apply plain-language and user-centered writing principles to simplify complex, policy-heavy or technical information.
• Track and analyze performance of digital communications and contribute to insights and recommendations for continuous improvement.
• Collaborate with editorial, digital, design, UX, leadership and stakeholder partners to meet project objectives and deadlines.
• Support strategic projects and contribute to process improvements that streamline workflows and enhance content quality.
• Ensure consistent messaging and brand voice across all platforms and channels.
• Required skills and experience
• University or college degree in communications, marketing, journalism, public relations or related field
• 3+ years of related experience in communications, content development or editorial roles
• Strong writing and editing skills with demonstrated experience producing content for public or member-facing audiences
• Proven ability to translate complex or technical information into clear, plain-language communications
• Experience developing content for digital channels, including websites and apps, email and social media
• Experience managing content in a CMS and maintaining digital content over time
• Comfort working with analytics and performance metrics to assess effectiveness and inform improvements
• Strong organizational and time-management skills, with the ability to manage multiple priorities under tight deadlines
• Sound judgment and attention to detail, with the ability to work independently and collaboratively within a team environment
• Strong relationship-building skills and the ability to work effectively with diverse internal stakeholders
• Proficiency in MS Office, including Word, PowerPoint and Excel
• Experience with Contentful, Jira or Asana is an asset
• Bilingualism (English/French) is an asset
• Experience in pension communications, financial services or a regulated environment is an asset
• We believe that time together in the office is important for OMERS and Oxford, the str

Benefits

Additional Information

Choose a workplace that empowers your impact. Join a global workplace where employees thrive. One that embraces diversity of thought, expertise and experience. A place where you can personalize your employee journey to be - and deliver - your best. We are a purpose-driven, dynamic and sustainable pension plan. An industry leading global investor with teams in Toronto to London, New York, Singapore, Sydney and other major cities across North America and Europe. We embody the values of our 665,000 members, placing their best interests at the heart of everything we do. Join us to accelerate your growth & development, prioritize wellness, build connections, and support the communities where we live and work. Don't just work anywhere - come build tomorrow together with us. Know someone at OMERS or Oxford Properties? Great! If you're referred, have them submit your name through Workday first. Then, watch for a unique link in your email to apply. Reporting to the Manager, Strategic Projects, Pension Communications, the Senior Specialist, Pension Communications supports the development and delivery of high-quality internal and external communications in support of OMERS and the broader Pension Services team. This role contributes to company and divisional objectives by supporting end-to-end communications delivery for key projects across the Pension Services portfolio, from early planning and content development through execution, launch and post-launch updates. The Senior Specialist works on initiatives that shape the member and employer experience, helping translate complex, operational or policy-driven changes into clear, audience-focused communications. Working closely with editorial, digital, design and business partners, the Senior Specialist executes integrated communications plans, produces content across multiple channels and supports project teams to ensure communications are accurate, timely and aligned throughout the project lifecycle.

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