IT Specialist

About the role

IT Specialist - Full Time At JFrog, we're reinventing DevOps to help the world's greatest companies innovate - and we want you along for the ride. We're looking for a responsive, hands-on IT Specialist who's eager to grow, work hard, and thrive in a fast-paced, dynamic environment. If you're a team player at heart who's ready to do more - this is your place. As an IT Specialist at JFrog you will... Provide end-user technical support and manage core systems and day-to-day IT operations Handle everything from hardware setups to account troubleshooting, delivering best-in-class support Work closely with the global IT team to maintain high security and IT standards across the organization To be an IT Specialist at JFrog you need... 3-4 years of experience in an IT support role Strong experience supporting macOS and Windows environments Experience with Google Workspace and Windows Server technologies (AD) Familiarity with SAML, SSO, and MDM/EMM systems Experience with video conferencing systems - Zoom and Poly hardware is a strong plus Knowledge of TCP/IP, DNS, DHCP, and subnetting - plus! A "think big" mindset - you see beyond the ticket and look for ways to improve systems, processes, and the overall IT experience High-level troubleshooting skills - you dig deep, think critically, and don't stop at the surface Scripting skills (Bash, PowerShell, Python) - plus! Excellent verbal and written communication skills in English A genuine hunger to learn and grow - must!

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