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Veterinary Receptionist

External
veterinarypracticepartners logoVeterinarypracticepartners · Pine Plains, NY
Full-timeOn-site1mo ago
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Responsibilities

  • As you join our mission, expect to be supported in your work and home life with:
  • A comprehensive benefits package, including medical, dental, and vision insurance
  • Paid time off and a 401(k) plan for full-time employees
  • Professional development opportunities
  • Employee pet discount because we know your pets are family, too.
  • Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
  • Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
  • Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
  • Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
  • Assist in maintaining cleanliness and organization to ensure a positive client experience.

Requirements

  • Previous experience as a veterinary receptionist is preferred.
  • Strong organizational and multitasking skills
  • Ability to maintain a calm, professional, and positive demeanor
  • About Pine Plains Veterinary Hospital
  • #CSR

Benefits

Dental insuranceVision insurance401(k)

Additional Information

Receptionist Pine Plains Veterinary Hospital is hiring a part-time and full-time Front-Desk Receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care. Salary : $18-$20 per hour, determined by the candidate's skills, experience, and qualifications. Schedule: Full-time or part-time hours available. Full-time hours will typically work 4 days per week with a rotating Saturday schedule. Hospital Hours: Monday-Wednesday: 7:30 AM - 5:30 PM Thursday-Friday: 7:30 AM - 5:30 PM Saturday: 7:30 AM - 2:00 PM

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