Sales coordinator
External
Bon Aircon Engineering · Ubiplex 1, SingaporePrepare for this interview
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About the role
- Handle customer enquiries via email, phone, and other channels - Liaise directly with customers for scheduling of aircon servicing and installation appointments - Handle customer enquiries and provide clear, confident explanations on service details, warranty coverage, and billing - Coordinate daily job schedules with the operations and technician teams - Issue invoices, payment receipts, and follow up on outstanding balances - Assist in processing warranty claims, ensuring timely and professional resolutions - Manage feedback or complaints with a calm, proactive attitude - Support admin tasks such as preparing service reports, quotations, and warranty documents Other ad-hoc duties as assigned
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