Operations Manager/Trafikchef

About the role

As Operations Manager, you will be responsible for the day-to-day planning, coordination, and follow-up of our transport operations. You will lead the operational work and ensure that our services run smoothly, efficiently, and with high quality. Your main responsibilities will include: Planning and coordinating daily transport operations and schedules Leading and supporting drivers and operational staff Monitoring performance, quality, and customer satisfaction Handling day-to-day customer and partner communication Developing and improving internal routines and processes Following up on operational KPIs and reporting to management We are looking for someone who: Has experience working in operations within transport, logistics, or taxi services Is structured, solution-oriented, and has good leadership skills Enjoys hands-on operational work and problem-solving Has experience in staff management or team leadership Meritorious: Previous experience from taxi or passenger transport operations Experience with transport planning systems or scheduling tools

Benefits

Additional Information

Dynamic Transport Stockholm AB is a growing transport and logistics company based in Stockholm. We operate taxi and on-demand passenger transport services. The company is a member of Biltrafikens Arbetsgivareförbund and is covered by the Tjänstemannaavtalet för Transportföretagen (Unionen). We are now looking for a structured and hands-on Operations Manager to take responsibility for the daily operations of our transport business.

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