Administrative Support Assistant

About the role

This position specializes in clinical operations, business analysis, and development across a wide range of complex activities in the VA and provides administrative support and staff assistance to the QPS programs, including Infection Prevention, External Peer Review Program, Risk Management, Patient Safety, Continuous Readiness, High Reliability Organization (HRO), and Strategic Analytics for Improvement and Learning (SAIL), relieving the QPS programs of administrative responsibilities. To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 07/07/2026. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: strong written and verbal communication skills are essential for drafting clear policy documents, preparing educational materials, and providing training. The role requires effective collaboration with interdisciplinary teams, sound judgment, analytical thinking, and discretion when handling sensitive information, skill in continuous quality improvement, team leadership, planning and coordinating cross-departmental efforts, and developing new approaches to assess workload and performance measures, analyze complex problems, provide well-reasoned recommendations, and communicate clearly with stakeholders at all levels, proficiency with office automation tools, spreadsheets, and electronic databases is required for tracking policy status, accessing information, and preparing reports, and knowledge of healthcare delivery systems, professional services, financial and resource management principles. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have (1) full year of graduate level education OR superior academic achievement. (TRANSCRIPT REQUIRED) OR, Combination: Applicants may also combine education and experience to qualify at this level. Possess a combination of education and experience as described above. (TRANSCRIPT REQUIRED) For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

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