Patient Care Coordinator

Responsibilities

• The PCC has clinical and leadership expertise. The principal responsibilities within the site(s) include:
• Ensuring efficient day to day operations of clinical areas
• Ongoing continuous improvement and project management practices to strengthen clinic processes
• Performing financial/administrative responsibilities to ensure efficient and effective site operation
• Contributing to staff development by promoting and ensuring a supportive/collaborative learning environment within the service(s)/cluster area based on the principles of adult learning and practice standards for nurses, students and ancillary staff
• Performing human resources responsibilities in collaboration with the nurse manager
• Liaising with members of the multi-disciplinary team to ensure high standards of quality and optimal management of patient care outcomes (including data collection/reporting)
• At minimum, a completion of BScN Baccalaureate in Nursing or Baccalaureate level education with Diploma in Nursing required
• Completion of a Master's degree in Nursing preferred
• Basic Cardiac life Support (B.C.L.S.) program
• Three (3) years nursing experience, including experience as required by area of responsibility and experience working in a supervisory capacity
• Current certificate of competency (licensure) from the College of Nurses of Ontario required
• Demonstrates membership within a professional nursing association and/or nursing interest groups related to practice
• Demonstrated strong leadership and motivational skills
• Experience with project management and/or Lean process improvement an asset
• Demonstrates ability to work in a team environment and collaborates with others in assisting with the delivery of care to patients
• Demonstrated leadership abilities
• Excellent skills in recognizing, analyzing and resolving problems
• Excellent time management skills
• Excellent decision making and problem-solving skills
• Clinical and patient teaching skills
• Ability to perform duties in a professional and courteous manner and produce high quality work while meeting deadlines in accordance to UHN standards
• Exercise initiative and good judgement with the ability to multi-task
• Adapts to and implements change and facilitates its acceptance by others
• Maintains and protects patient confidentiality in accordance with UHN Confidentiality policy requirements
• Effective organizational, interpersonal, and communication skills
• Knowledge of applicable legislative, UHN and/or departmental policies
• Client service oriented, with the ability to effectively work with diversity and appreciate that people with different opinions, backgrounds and characteristics bring richness to the challenge or situation at hand
• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/ )
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)
• Current UHN employees must have successfully completed their probationary period, have a good employe

Benefits

Additional Information

Union: Non-Union Number of vacancies: 1 New or Replacement Position: Replacement Site: Toronto General Hospital/Princess Margaret Cancer Centre Department: Classical Hematology (Thrombosis Clinic, Red Blood Cell Disorders Clinic, & General Hematology Clinic) & Palliative Care Program (Inpatient & Outpatient Services) Reports to: Manager Salary Range: $45.85 to $57.31 per hour Hours: 37.5 hours per week Shifts: Monday to Friday Status: Permanent Full-Time Closing Date: June 18, 2026 Posting Summary The inpatient/ Outpatient Patient Care Coordinator will support: The Classical Hematology Program which includes the Thrombosis Clinic, Red Blood Cell Disorders Clinic, and General Hematology Clinic. The Palliative Care Program which spans both inpatient and outpatient services. Together, these programs provide specialized, interdisciplinary care for patients with complex non-malignant hematologic conditions, cancer-related pain needs, and end-of-life care needs across oncology diagnoses. The portfolio includes leadership responsibilities for administrative staff, registered nurses, clinical coordinators, and allied health professionals. These teams work collaboratively within an interdisciplinary model alongside nurse practitioners, physicians, physician assistants, and clinical nurse specialists to support high-quality, coordinated care across inpatient, outpatient, and specialty clinic settings.

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