Operations Officer

Requirements

• Ideally experienced with SME Financial products.
• Minimum 4 years of experience, preferably in the finance industry
• Organised and meticulous with strong attention to details
• Proactive and solution-oriented, with a strong work ethic
• Demonstrate professionalism, maturity and confidence in handling diverse tasks
• Ability to work independently and adapt to changing priorities
• Good interpersonal and communication skills, both verbal and written
• Applications from seasoned professionals and those above 50 are warmly welcomed; your experience is an asset.
• Benefits and Perks:
• Funding for ongoing learning and development.
• Tech support and provision of company-issued equipment.

Additional Information

Job Description (Role & Responsibilities) Ensure smooth financial transactions by meticulously verifying invoices and supporting documents submitted by clients for financing. Proactively address any documentation issues to maintain efficiency and client satisfaction. Manage incoming payments from Clients and Customers with precision, facilitating timely processing and accurate allocation of funds. Follow up to obtain payment advice and ensure seamless financial operations. Ensure accurate and neat record-keeping and reconciliation of daily transactions in the factoring system and physical records. Compute and keep track to advise clients on funds available for drawdown and ensure compliance with the terms of the disbursement. Monitor submissions of monthly invoices and contract progress claims by Clients. Provide support to the Relationship Managers in servicing the Clients, eg request for financial accounts, submission of monthly bank statements, computation of late payment charges, preparation of legal documents etc. Prepare and mail monthly statement of accounts and advice to Clients and Customers. Filing of documents to ensure proper housekeeping of documents for easy retrieval. Support team's decision-making by preparing timely and accurate management reports to be submitted to Management, Relationship Manager, and Credit Risk officers Handle bank-related tasks efficiently, contributing to seamless financial operations. Proactively identify opportunities to improve productivity and mitigate operational risks by reviewing and providing feedback on operational processes and workflows. Any other ad-hoc duties assigned by the Department Manager.

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