COMMAND CENTRE OFFICER (Controller)
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About the role
Location: Ubi Avenue 3 Shift Schedule: 12-hour shifts (6 days workweek) Day Shift: 7:00 AM - 7:00 PM Night Shift: 7:00 PM - 7:00 AM Job Responsibilities: Manage and supervise the daily deployment of Security Officers. Serve as the primary point of contact for Security Officers on a 24/7 basis. Operate and monitor CCTV surveillance systems and other physical security systems. Respond promptly to security system alarms, faults, and alerts in accordance with established Standard Operating Procedures(SOPs). Accurately document and report all security incidents, system faults, and operational matters to Operation Manger (OM) in timely manner. Monitor, assess, and respond to security incidents or suspicious activities, ensuring appropriate escalation in line with SOPs. Be familiar with and execute emergency response procedures when required. Maintain effective communication with Security Officers to support smooth operations. Perform any other duties or responsibilities assigned by the Operation Manager (OM) Job Requirement: Valid Senior Security Officer (SSO) PWM Security Licence (minimum). Able to work 12-hour shifts . Strong communication and interpersonal skills. Good spoken and written English. Computer literate, with proficiency in Microsoft (Word and Excel) . Able to work in a fast-paced environment. Experience in a command center and Certification in Command Centre Operations & Incident Reporting are an advantage. Note: Only shortlisted candidates will be contacted and further details will be provided during the interview .
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