Security & Operations Coordinator (Part Time)

Responsibilities

• Build and maintain collaborative working relationships with on-site DC employees, the Security Team, Retail Operations, and third-party vendors
• On-Site Security Operations & Access Management:
• Provide on-site security coverage at the Distribution Center during scheduled shifts
• Manage visitor check-in via the Eden system; verify identities and notify hosts
• Enforce entry/exit procedures for employees, visitors, and deliveries; route packages to the receiving dock and food deliveries to the exterior door
• Issue, track, and reconcile daily guest fobs with accurate sign-out records
• Conduct scheduled interior and perimeter patrols
• Provide escort and monitoring for all third-party vendors on-site, including those performing repairs , inspections or facilities work.
• Support opening and closing procedures
• Serve as on-site point of contact for police, fire, and EMS during emergencies
• Report security and safety equipment issues and ensure repairs are completed without compromising facility security
• Security Systems & Ticketing (DC and showrooms):
• Learn and become proficient in company's security technology platforms and internal communication platforms.
• Process security tickets for alarm codes, fobs, safes, and CCTV access across the Distribution Center and showroom locations, including activations, deactivations, and access changes
• Conduct security audits for the Distribution Center and showroom locations
• Utilize CCTV, Access Control, and Intrusion alarm systems to support investigations and resolve security issues
• Collaborate with the security team to maintain compliance with security policies and procedures
• Facilities Support :
• Serve as th e on-site representative for the remote Retail Operations team on facilities matters
• File facilities maintenance tickets in BEHelp with complete on-site d e t ails, and provide ongoing updates to t h e R e tail Operations team through resolution.
• Follow up on open tickets, coordinate with vendors and Retail Operations and confirm completion or work
• Brief facilities vendors on issue context and observe work in progress and provide updates to Retail Operations.
• Escalate time-sensitive or high-impact facilities issues with urgency.
• Perform any other duties assigned or requested in relation to the position.

Requirements

• 1+ year of experience in operations, facilities, or a similar role; experience in loss prevention, security, or a distribution center environment is a plus.
• Familiarity with basic computer applications (email, ticketing system, messenger programs) to communicate. Comfort navigating between multiple software tools. Ability to manage multiple tasks in a fast-paced environment .
• Familiarity with physical security technology (CCTV, access control, intrusion alarms) a plus; willingness and ability to learn these systems required
• Demonstrated ability to learn new system s, technology , and processes quickly
• Capable of working independently and collaboratively as part of a team.
• Ability to follow written or verbal instructions, following all safety rules and procedures.
• Strong o ral and written communication skills .
• Ability to maintain confidentiality with sensitive information.
• Strong customer service orientation toward employees, visitors, and vendors.
• Ability to build and maintain positiv e working relationships with on-site and dispersed teams.
• Consistent reliability and punctuality for scheduled shifts
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Benefits

Additional Information

Security & Operations Coordinator (Part Time) Position Overview: The Security & Operations Coordinator supp orts daily security operations and on-site facilities coordination at the Brilliant Earth Distribution Center . Reporting to the Corporate Security Manager, this role serves as a key point of contact for employees, visitors and vendors , ensuring a productive and secure atmosphere . The Security & Operations Coordinator maintain s a safe environment for employees, safeguar ds company assets, enforc es security policies, oversee s third-party vendor work , and ensur es physical security systems function properly. This is a part-time role based in our Secaucus, NJ facility. The ideal candidate w ill be available to work 10-hour day shifts on Mondays and Tuesdays . The targeted hourly range for this position is $ 21 /hour - $ 25 /hour . This compensation budget range may be adjusted at any time at the discretion of the company.

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