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Meetings & Events Coordinator

External
Playbook logoPlaybook · Atlanta, GA
Full-timeOn-siteToday
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Requirements

  • 3-5 years of experience in venue operations, hospitality, event management, or premium guest-facing environments (e.g., hotels, conference centers, event venues, or workplace hospitality).
  • 1+ years of experience in event sales and facility management.
  • Proven ability to deliver five-star service in high-volume and high-touch environments.
  • Strong problem-solving skills, with the ability to resolve complex issues quickly while maintaining an exceptional guest experience.
  • Experience collaborating cross-functionally with internal and external stakeholders to deliver seamless events and services.
  • Proficient in Microsoft Excel for data tracking and reporting, with experience using booking, scheduling, and collaboration tools such as Google Workspace, Slack, and event management platforms.
  • Adaptable and quick to learn new systems, including membership and program management software.

Additional Information

Salary Range: $67,000 + up to $4k annual bonus for top performance. Benefits: FREE employee-only medical coverage, a 4% employer 401(k) match, and FREE short-term disability. Other incredible benefits HERE. Location: Atlanta, GA located at the beautiful Ponce City Market Work Hours: Monday-Friday between 8:00am - 5:00pm, with flexibility for earlier mornings or later evenings as required for events and bookings. Reports to: onsite Tenant Experience Manager Employment Type: Full time, Exempt Your Mission: Your mission is to execute a luxury hospitality program in a Class A office building in the heart of Atlanta that will enhance the tenant workplace experience. You'll provide concierge-level service to the tenants in your building, and partner with your Tenant Experience Manager on initiatives and community events that activate various spaces in your building. Your Focus: You are the essential guardian of the guest experience, turning logistical plans into a flawless reality on the floor. You take the blueprint of a booking and breathe life into it, ensuring every detail is primed and ready for action. By clearing the way through relentless organization and proactive problem-solving, you ensure that even the most complex setups feel effortless to the guest. Ultimately, you channel the swan, maintaining a poised, premium atmosphere-to prove that when logistics are handled with heart, your venues become the undeniable destination for high-performance connection.


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