Programme Assistant (12-mth contract - Up to $2,900 - Immediately)

Responsibilities

• Manage school bookings via email, phone calls, and the BookMuseums booking portal
• Respond to email/phone enquiries from schools
• Welcome school groups and conduct mass briefings (including crowd control when needed)
• Coordinate logistics, security services, and learning resources for visits
• Monitor, stock take and procure MBL resources; update SOPs/guidelines when required
• Collate and track monthly statistics/KPIs
• Assist with workshop/programme coordination (onsite & online), including equipment lists and logistics
• Support dissemination of marketing materials (school brochures, newsletters, resource kits)
• Assist in maintaining exhibition interpretive spaces and perform ad-hoc duties as assigned

Requirements

• Diploma or Degree in Arts management, education, art, history, or museum/gallery-related field (preferred)
• Ability to manage large student groups up to 120 pax per session
• Able to deliver clear, firm, professional mass briefings
• Comfortable working in a fast-paced environment and staying calm in unpredictable situations
• Strong teamwork mindset (team of two/small team)
• Professional communication and good email writing skills for high volume correspondence
• Organised and detail-oriented
• Familiarity with Microsoft Teams, Microsoft Office (especially Excel), Outlook , and online booking portals
• Relevant experience is preferred (but others are welcome to apply )

Additional Information

We are looking for a proactive and people-focused Education Officer to support the Education Division. You will assist in delivering the museum's educational programmes-especially Museum-based Learning: Asian Adventures for Primary 6-including school booking coordination, group briefing, logistics, and reporting. 📍 Location: Singapore 🕒 Working Hours: Mon-Fri, Office Hours 💰 Salary: Up to $2,900/month 🗓 Start Date: Immediate 📅 Duration: 12-month contract

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