Data Analyst, Business Intelligence (Ride)
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About the role
Job Description Analyze business, operational, and customer data to identify trends and actionable insights Develop and maintain dashboards and reports for bookings, revenue, campaigns, and operational performance Support business teams in monitoring key metrics including conversion, voucher performance, customer growth, and ride activity Work closely with cross-functional stakeholders to understand business needs and support data-driven decision making Finding key insights based on trends and drivers' and passengers' behaviors and present it to key stakeholders Perform data validation and ensure reporting accuracy across multiple data sources Assist in campaign analysis, performance tracking, and ad-hoc business analysis Prepare clear presentations and summaries to communicate findings and recommendations to stakeholders Support process improvement and reporting automation initiatives REQUIREMENTS & QUALIFICATIONS Bachelor's Degree in Business, Analytics, Statistics, Mathematics, IT, Engineering, or related disciplines 2 to 5 years of experience in data analytics, business intelligence, reporting, or related fields Strong SQL and Excel/Google Sheets skills Experience with Looker Studio, Tableau, or similar visualization tools Python knowledge or automation experience is an added advantage Strong analytical and problem-solving skills with good business understanding Able to communicate insights clearly to both technical and non-technical stakeholders Comfortable working in a fast-paced and dynamic environment Experience in ecommerce, ride-hailing, or digital platforms is an added advantage
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Company Intel
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