HR Operations Executive

Requirements

• This role reports to the Senior Manager, People Operations.
• 3 Best Things About the Job
• Work in a dynamic environment alongside the most inspirational and talented people in the media industry.
• Take on a varied role where no two weeks are the same, with responsibility for key areas of our function and the opportunity to build relationships across all levels.
• Play a crucial role in ensuring the smooth functioning of the business, delivering impactful work that supports employees and operations.
• Measures of Success
• In Three Months, You Would Have:
• Developed a thorough understanding of WPP Media's teams and their functions.
• Started building strong working relationships with key internal stakeholders.
• Managed vendor relationships for employee insurance and benefits administration.
• Independently handled employee and leave-related queries.
• In Six Months, You Would Have:
• Mastered the administration of confidential master data, staff databases, and HR documentation, ensuring they are audit-ready.
• Taken full ownership of onboarding, offboarding, and confirmation workflows with minimal supervision.
• Built strong, trusting relationships with team members, line managers, and the wider Group.
• Demonstrated independent ownership of HRDC applications, EP case tracking, insurance administration, and employee movement documentation.
• Responsibilities of the Role
• Onboarding, Offboarding & Confirmations
• Own the full onboarding experience for new joiners, coordinate pre-boarding paperwork, system access, induction schedules, and Day 1 readiness across all stakeholders.
• Manage the offboarding process end-to-end, including exit documentation, clearance coordination, final pay inputs, and leaver communications.
• Track and administer the confirmation process for all employees on probation issue confirmation letters, follow up with line managers on assessments, and maintain accurate timelines.
• Act as the primary point of contact for employees navigating key lifecycle milestones, ensuring a consistent and positive experience at every stage.
• Employee Lifecycle & HR Operations
• Maintain and manage accurate HR records, including new hires, transfers, confirmations, terminations, and job classification changes.
• Prepare and issue employee movement, confirmation, and other HR-related letters promptly and accurately.
• Administer and update organisational charts, training databases, and employee master lists.
• Ensure HR documentation and processes comply with company policies and audit standards.
• Benefits, Insurance & HRDC
• Manage employee benefits programmes, including medical, dental, and insurance coverage.
• Administer insurance enrolment for new hires, updates for movers and leavers, and removals for exiting employees.
• Liaise with insurance providers on policy updates, renewals, and claims management.
• Conduct insurance data analysis to monitor utilisation trends and identify optimisation opportunities.
• Manage HRDC applications, claims, and submissions, ensuring compliance and proper record-keeping.
• Support year-end benefit census activities and address employee queries related to benefits and insurance.
• Employment Pass & Immigration Support
• Support the preparation and submission of Employment Pass applications and renewals, coordinating with relevant authorities and internal stakeholders.
• Track EP timelines, maintain accurate case records, and proactively flag upcoming renewals or compliance requirements.
• Liaise with immigration consultants or MDEC where applicable, ensuring all documentation is

Benefits

Additional Information

About WPP Media WPP is the trusted growth partner for the world's leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships - all united by our pioneering agentic marketing platform, WPP Open - we help clients navigate change, capture opportunity, and deliver transformational growth. WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working. For more information, visit wppmedia.com . Role Summary and Impact The HR Operations Executive is at the heart of our people experience, owning the end-to-end employee lifecycle from day one to last day. This role takes full accountability for onboarding, offboarding, and confirmation processes, ensuring every touchpoint is seamless, timely, and reflects the WPP Media standard. Beyond lifecycle management, the role covers benefits administration, HRDC submissions, Employment Pass applications, and HR process coordination. We are looking for someone who is proactive, driven, and genuinely passionate about people operation, stay ahead of deadlines, and bring energy and rigour to everything you touch. If you are growth-oriented and want to build a meaningful career in HR, this is your platform.

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at wppmedia? Share your experience