Account Manager

Responsibilities

• Own all assigned Commercial accounts and Strategic site-level locations (e.g., regional labs for multinationals), representing the entire LGC Standards portfolio across all end-markets (Pharma, Biotech, Environmental, etc.) to build new and maintain existing account relationships
• Identify and close new opportunities, attained from either prospecting as self generated leads or from marketing as marketing qualified leads
• Involve additional LGC Standard's team members (e.g., end market sales managers, quoting specialists, etc.) on an as-needed basis to best service customer needs and to achieve the highest level of customer experience
• For relevant sites at specific strategic accounts, the account manager will collaborate with the strategic account manager to conduct planning and customer reviews
• The account manager will use LGC's sales tools to manage prospects, existing accounts, new opportunities, the active pipeline and relevant sales forecasts in an accurate and timely manner
• Develop an in-depth understanding of key LGC products and their applications
• Meet and exceed assigned sales targets for LGC Standards.
• Actively engage with customers (e.g., email, phone calls, in-person visits, etc) to qualify leads, convert prospects, follow-up on quotations and drive new sales; the account manager will accordingly maintain CRMs with up-to-date customer information
• The account manager will increase awareness of the LGC Standards brand by organizing and attending exhibitions, seminars and other events, and by serving as a company representative during working hours
• Applicants must reside in Massachusetts, New Hampshire, Rhode Island, or Connecticut.
• Experience Requirements
• B.S. in chemistry, physics, biochemistry, biology, or equivalent
• At least 5 years' experience in selling technical products used in research laboratories. Prior successful key account management experience dealing with central procurement is preferred
• Able to read and interpret documents such as RFQs, contracts, operating and maintenance instructions, and procedure manuals
• Experience with customer relationship management platforms, such as Sales Force and Desk. Expertise in Microsoft Office products is a plus
• Outstanding commercial awareness and planning abilities
• Proven track record meeting and exceeding sales targets
• English fluency. Fluency or proficiency in other languages are a significant advantage
• Willing to travel up to 50% within territory: VT, NH, MA, RI, CT, NY, PR
• Core Competencies
• Sales & Engagement: uncovering needs, demand generation, persuasion & negotiation, account management
• Product Knowledge: value propositions, solution development
• Market Knowledge: competitive landscape, positioning, and industry trends
• Account Management: relationship management, cross & up-selling skills, customer retention, opportunity creation and conversion
• Pay range for this role is :
• Minimum: USD $95,000 / Yearly
• Maximum: USD $105,000 / Yearly
• The actual base salary will depend on several factors such as: experience, skills, and location within sales geography.
• What we offer (US based-employees):
• Competitive compensation with strong bonus program
• Comprehensive medical, dental, and vision benefits for employees and dependents
• FSA/HSA Pre-tax savings plans for health care, childcare, and elder care
• Deductible Buffer Insurance and Critical Illness Insurance
• 401(k) retirement plan with matching employer contribution
• Company-paid short- and long- term disability, life insurance, and employee assistance program
• Flexible work options
• Pet Insurance for our furry friends
• Enhanced Parental leave of 8 additional weeks
• PTO that begins immediately
• Town Hall monthly meeting onsite/virtual, Cheer program where employees are recognized for outstanding work, Company wide social events, frequent catered lunches and much more!
• ABOUT LGC:
• OUR VALUES
• PASSION
• CURIOSITY
• INTEGRITY
• BRILLIANCE
• RESPECT
• EQUAL OPPORTUNITIES

Benefits

Additional Information

Job Purpose The Account Manager will build strong relationships with key internal and external stakeholders and grow the territory revenue of the Standards business, with a primary focus in the Reference Materials and Analytical Standards product lines.

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