Solutions Architect

Responsibilities

• System Administration (SIS & LMS)
• Primary Platform Management: Act as the lead administrator for the district's SIS and LMS (e.g., Canvas). Manage user roles, permissions, term rollovers, and core system configurations.
• Consult on Business Processes: Provide technical leadership for master schedule builds and gradebook configurations, ensuring that data logic in the SIS translates perfectly to the teacher's view in the LMS.
• Tier 3 Technical Support: Serve as the final escalation point for complex technical issues, data discrepancies, or platform outages affecting school-based staff and students.
• Compliance & Reporting: Ensure the SIS is configured to meet all state and federal reporting requirements, maintaining high data integrity for attendance, enrollment, and academic records.
• System Health & Platform Monitoring: Ensure all educational platforms have proper outage, degradation, and system health monitoring alerts in place for service teams.
• Automated Registration, Enrollment, Rostering & Interoperability
• Roster Pipeline Management: Design and maintain the "Source of Truth" sync between the SIS and LMS. Ensure that student enrollments are processed in real-time so that learners have immediate access to digital resources.
• Standardized Integration: Implement and manage data standards like OneRoster API, LTI 1.3, and Ed-Fi integrations to eliminate manual data entry and ensure seamless "Grade Passback" between apps.
• Middleware Oversight: Provide direction for the teams managing the district's integration hubs (e.g., Clever, ClassLink) to automate the provisioning of accounts across the entire EdTech software catalog.
• AI Task Automation & Intelligence
• Workflow Automation: Implement AI-driven scripts and workflows in collaboration with service managers to automate repetitive administrative tasks, such as data cleaning, help-desk ticket triaging, and automated user-account lifecycle management.
• Intelligent Data Auditing: Deploy AI "watchdog" tools to proactively identify and flag data anomalies (e.g., missing state-reporting fields, scheduling conflicts, or enrollment errors) before they impact district operations.
• Predictive Infrastructure: Develop the data pipelines required for AI models to analyze SIS/LMS data, providing school leaders with "early warning" insights into student performance and attendance trends.
• AI Governance: Ensure all automated tasks and AI integrations adhere to strict FERPA guidelines and AI usage policies.
• Solutions Architecture & Governance
• Ecosystem Design: Design the long-term roadmap for how new technologies will plug into the existing SIS/LMS core without creating data silos.
• Vendor Management: Evaluate third-party tools for architectural compatibility, ensuring they meet the district's standards for interoperability and automated rostering.
• Technical Qualifications
• SIS/LMS Expertise: Administration of K-12 platforms (e.g., Google Classroom, eSD or other SISs, Canvas).
• Rostering Standards: 1EdTech OneRoster, LTI, and SFTP/API automation.
• Automation Tools: Proficiency in Python, SQL, or PowerShell; experience with AI APIs (OpenAI, Azure AI) or RPA tools.
• Identity Management: Experience interacting with IDM tools such as Clever, ClassLink, or Google Workspace/AD integrations.
• Data Privacy: Understanding of FERPA-protected data usage and scholar data privacy.
• Experience & Education
• Experience: 6+ years in EdTech, with 3+ years specifically in a Lead Administrator role for enterprise SIS/LMS platforms. Proven experience in automating data workflows is required.
• Education: Bachelor's degree in Information Systems, Computer Science, Educational Technology, or related experience in the education technology field.
• Preferred Certifications: Platform-specific Admin Certifications (e.g., Canvas Certified Admin); Certifications in AI Automation or Data Engineering.
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Benefits

Additional Information

Thanks for your interest in Success Academy! Running a large, fast-growing, and high-performing network of public charter schools takes a village - families, children, teachers, staff and faculty, advocates, and supporters alike. We are growing fast in New York and expanding to Florida, and we would love to welcome you to our community! We work tirelessly every day to ensure children have access to a fun, rigorous, whole-child education regardless of zip code or economic status. When you join SA, you play a part in giving every student who walks through our doors a fair shot at reaching his or her potential. This role is the technical backbone of the district's digital ecosystem. You will serve as the Primary Administrator for our core platforms, ensuring the Student Information System (SIS) and Learning Management System (LMS) are optimized, integrated, and resilient. Beyond daily maintenance, you will architect the automated data pipelines that drive student rostering and leverage AI Task Automation to modernize administrative workflows and enhance data accuracy.

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