Operations Quality Project Manager

About the role

We are looking for an experienced Operations Quality Project Manager to join our team. In this role, you will lead and drive medium to large-scale testing cycles, with direct impact on large-scale e-commerce platforms. You will work closely with cross-functional partners to ensure high-quality delivery across end-to-end customer journeys, while continuously improving testing processes and strategies. Develop deep subject matter expertise across end-to-end (E2E) customer journeys, business processes, and supporting systems Partner with business and technical teams to understand solutions, and define comprehensive test strategies across use cases Lead functional tracks within a centralized testing function Manage, plan, and organise activities across validation planning and execution phases Collaborate with multiple testing partner teams to ensure seamless execution Drive alignment across teams to deliver successful testing outcomes Lead test resources and ensure effective execution of deliverables Provide inputs to enhance testing processes and drive continuous improvement KEY REQUIREMENTS 7+ years of professional experience in a Quality role leading projects and initiatives Strong UAT, QC, or Quality experience within e-commerce, mobile, or retail organizations Strong technical, analytical, and problem-solving skills Proven experience leading cross-functional teams and building stakeholder relationships Experience working with globally distributed teams PREFERRED SKILLS 5+ years of experience working with complex, integrated systems Experience with AI-driven quality validation techniques and automation Ability to identify risks proactively and drive resolutions Strong facilitation, negotiation, and conflict resolution skills Passion for innovation and continuous improvement EDUCATION & CERTIFICATIONS Bachelor's degree or equivalent, preferably in a technical field PMP or Project Management certification is a plus Relevant quality certifications such as ISTQB are advantageous We regret to inform that only shortlisted candidates will be notified. EA Registration No.: Melvin Chua Han Wei, R24123531 Allegis Group Singapore Pte Ltd, Company Reg No. 200909448N, EA Licence No. 10C4544

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