Clinic Assistant (Full-Time) - HOUGANG

About the role

IMPORTANT: Work Location / Training Arrangement The successful candidate will undergo training at our current clinic for the first 3-6 months. After the training period, you will be deployed to our Hougang clinic. Job Description Patient registration in the clinic, scheduling of patients' appointments including sending reminders Answering phone/SMS and email queries promptly Handle payments and prepare submissions of TPA (Third-Party) Claims, Medisave Claims, Insurance Claims and other documentations. Preparing patients' medications for doctor to check, and dispensing medication Assist in performing simple inclinic procedures such as ECG and nebuliser treatments (training will be provided) Assist doctor during consultations / chaperone duties Handle 1st level patients' complaints Maintain and update all patients' records and in according to standard guidelines Assist in the daily running of the clinic and the upkeep of the clinic Manage medication, consumables and equipment including replenishment and housekeeping Any other administrative work involving patients' care / records / the daily operation of the clinic Job Requirements 5.5 days week (Weekday + 1 Sat/Public Holiday). Ability to commit to work on rotating (AM, Noon & Evening) and weekend/Public Holiday shifts. No overnight shifts. Diploma in any discipline / GCE 'A' Level / 'O' Level / Higher NITEC At least 1 year experience in hospital/ medical clinic operation/front desk duties Experience in submission of insurance and Medisave claims Familiarity with clinic operations and/or usage of Plato CMS will be an added advantage Keen service attitude towards customer care and learning Ability to work in a team dependably. Advantage (Not a definite requirement) Prior experience as an enrolled nurse. Ability to move between different clinics if needed, offering support where there are staffing gaps or increased demand. Familiarity on the usage of Plato CMS will be an added advantage Able to speak in Mandarin / Diaclets (to converse with Mandarin/Elderly speaking patient who could only speak Mandarin / Diaclets) Salary will commensurate with experience.

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