Guest Service Agent (Egyptian Only)
External
Accorhotel · Ain Sokhna, EgyptPrepare for this interview
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About the role
Adopt a friendly, helpful and pleasant attitude to all guests Assist guests with their business center needs Contact appropriate individual or department as necessary to resolve guest call, request, or problem Maintain close working co-operation with other departments Follow communication procedures, guidelines, and policies University degree preferably Tourism & Hotel Management Proficiency in English (verbal and written) Team-oriented Focused on guest satisfaction Strong interpersonal and problem solving abilities experience is an asset Prior experience working with Opera or a related system Strong interpersonal and problem solving abilities Fluency in English, additional languages are a plus
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