Supervisor, Ad Operations (AdTech Experience Required)

Requirements

• TransUnion is looking to hire a Sr. Lead ( Supervisor ) , Ad Operations as a member of our Measureme nt I ntegration Operations team.
• Applicants must have extensive hands-on Ad Operations experience - this is a strict requirement
• Knowledge and experience in Programmatic advertising are a plus, but core expertise in ad serving, tagging, and measurement is non-negotiable.
• Resumes that do not clearly demonstrate this experience will not be considered.
• 5+ years of experience in Advertising Operations, Ad Tech, or Digital Media Operations
• 2+ years of management or team lead experience , including coaching, workflow ownership, performance management, and team development
• Deep knowledge of programmatic advertising workflows, ad serving, measurement , and the AdTech/ MarTech ecosystem
• Experience partnering cross-functionally with Product, Engineering, Commercial, and external partners
• Demonstrated ability to manage operational workflows while driving continuous improvement
• Strong communication skills with the ability to translate technical concepts to non-technical audiences
• Great teammate-leader with excellent interpersonal skills and the ability to establish trust and credibility with partners and stakeholders and inspire effective collaboration across teams
• Bachelor's degree or equivalent experience
• We'd love to see:
• Impeccable organizational, operational, analytical, presentation, and project management skills combined with excellent verbal and written communication skills
• Familiarity with Excel concepts such as VLOOKUP, INDEXMATCH, etc.
• Familiarity with file servers using Google Cloud Platform, Amazon Web Services or FTPs
• Working knowledge of HTML/JavaScript/SQL (or related programming tools) is a plus
• Ability to demonstrate strong mathematical and problem-solving skills
• Familiarity with market research, attribution methods, big data, modeling approaches, and marketing concepts
• Impact You'll Make
• Key responsibilities include:
• Lead, coach, and develop an Ad Ops team, fostering a culture of accountability, collaboration, and growth
• Own day-to-day Ad Ops workflows, ensuring timely and accurate execution across campaigns, integrations, and measurement processes
• Partner closely with Product and Engineering to support platform enhancements, troubleshooting, and new feature launches
• Establish and refine operational processes, documentation, and training to improve efficiency and consistency
• Serve as an escalation point for complex operational or partner issues, driving resolution and root-cause analysis
• Monitor performance metrics and operational KPIs to identify trends, risks, and improvement opportunities
• Sup

Benefits

Additional Information

TransUnion's Job Applicant Privacy Notice What We'll Bring: What We'll Bring At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation. We're consistently exploring new technologies and tools to be agile, adaptable, and future-ready. Our employees enjoy a competitive benefits package, flexible work arrangements, and the opportunity to make a real impact across the advertising and data ecosystem.

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