Senior Claims Advocate

Responsibilities

• Lead claims advocacy for commercial clients from intake through resolution
• Drive strategy, escalation, and communication on complex and high-value claims
• Partner with carriers, TPAs, and vendors to ensure timely, best-practice handling
• Serve as the primary claims advocate to clients delivering clear, confident guidance
• Provide executive-level reporting, claims insights, and loss trend analysis
• Support producers and service teams to enhance retention and client experience
• Develop and deliver claims education for clients and internal teams
• What You Bring
• 5+ years of commercial claims, brokerage, or TPA experience
• Strong multi-line claims expertise (WC, Auto, GL, Property)
• Proven ability to lead client communication in high-pressure situations
• Strategic thinking with strong organization and follow-through
• Skilled collaborator with carriers, adjusters, and internal stakeholders
• Proficiency in Microsoft Office and agency systems
• Montana insurance license (or ability to obtain)
• Why Join Leavitt Risk Advisory
• Build and shape a best-in-class claims advocacy function
• Be part of a relationship-driven, community-rooted agency backed by national strength
• Make a meaningful impact during the most critical moments for clients
• Access ongoing training, leadership development, and career growth
• Compensation & Benefits
• Leavitt Risk Advisory offers the strength of a national brand with the heart of a local agency. We foster a culture of trust, collaboration, and professional growth.
• You'll enjoy:
• A people-first culture that values work-life balance
• Ongoing training and career development opportunities including paid license renewal and continuing education
• The tools and support you need to succeed
• The chance to work with reputable carriers and a diverse book of business
• Recognition and rewards
• Attractive Benefits package, including 401k and wellness program that allow you to earn dollars toward your HSA account
• Health, Vision, Dental, HSA/FSA, & Life Insurance
• Paid time off (vacation & sick time)
• Remote or Hybrid flexibility with ~10% travel
• #LI-AH1
• #LI-EM1
• #LI-Remote
• #LI-Hybrid

Benefits

Additional Information

Claims Advocate Leavitt Risk Advisory is seeking a Senior Claims Advocate to lead and elevate the claims experience for our commercial clients. This role will be focused on serving the Montana region for Leavitt Group. This high-impact, leadership role will focus on handling claims in a proactive, strategic, and client-centered process while driving faster action, stronger outcomes, and executive-level visibility. You will serve as a trusted advisor during critical moments, ensuring clarity, confidence, and coordination across clients, carriers, and internal teams. Leavitt Group is a nationally recognized and privately held brokerage, meaning this role will have access to broad market relationships, deep expertise, and resources that allow you to deliver stronger outcomes while maintaining the local, relationship-first approach our clients value.

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