Global Total Rewards People Experience Lead

About the role

At Convatec, we're transforming how we are delivering people experience - moving beyond traditional shared services to create frictionless, people‑centric experiences at scale. As Total Rewards People Experience Lead, you will play a key global role in shaping and continuously improving how reward and mobility services are delivered across Convatec. Operating within our Convatec Business Services (CBS) model, you will translate Total Rewards strategy into simple, scalable, and high‑quality services that support colleagues and leaders around the world. This is a senior, hands‑on leadership role for someone who thrives in optimization, problem‑solving, and innovation, and who is passionate about improving colleague experience through smarter processes, strong partnership, and technology‑enabled solutions.

Responsibilities

• In this role, you will:
• Lead and develop a high ‑ performing global Total Rewards People Experience team , fostering engagement, capability growth, and strong ownership
• Translate Total Rewards strategy into operational, scalable services , balancing global consistency with local requirements
• Continuously improve Reward and Mobility services across areas such as compensation, benefits, recognition, wel rr lbeing , and mobility
• Identify opportunities to simplify, automate, and modernize processes , partnering closely with HR Technology, Finance, and GBS Transformation teams
• Act as a trusted partner to HR colleagues and business stakeholders to deliver reliable, compliant, and people ‑ focused services
• Own service performance through clear KPIs, governance, and continuous improvement
• Support a seamless colleague and manager experience across key lifecycle moments such as annual compensation processes, benefits changes, and employee movement
• Contribute to enterprise ‑ wide improvements by connecting Reward services with broader People, Finance, and IT processes

Requirements

• We're looking for someone who brings both experience and mindset . You don't have to tick every box, but you should bring strong capability in most areas below:
• Significant experience delivering Total Rewards or People Operations services within a shared services or global delivery model
• Strong understanding of reward and benefit administration and how it operates across different regions
• Proven success in continuously improving services , including process optimization and automation
• Experience working with HR or HCM systems and partnering with technology teams to improve service delivery
• Confidence working with ambiguity, making decisions, and taking ownership end ‑ to ‑ end
• Strong stakeholder engagement skills and the ability to communicate clearly with senior partners
• A people ‑ centric mindset, with attention to detail and a passion for improving colleague experience
• Fluent written and spoken English ( additional languages are a plus)
• Why Convatec
• At Convatec , our work improves lives every day - and how we work matters just as much as what we deliver.
• You'll be part of a global team that lives our values:
• Improve Care - by creating systems and services that truly support people
• Grow Together - through collaboration, development, and shared success
• Deliver Results - by turning ideas into action and impact
• Own It - through accountability, confidence, and follow ‑ through
• Do What's Right - for our colleagues, customers, and communities
• You'll be encouraged to think bigger, challenge the status quo, and help shape the future of how Total Rewards services are delivered globally.
• Location & work setup
• #LI-JG1
• #LI-HYBRID
• Beware of scams online or from individuals claiming to represent Convatec
• A formal recruitment process is required for all our opportunities prior to any offer of employment. This will include an interview confirmed by an official Convatec email addres

Benefits

Additional Information

About Convatec Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in Advanced Wound Care, Ostomy Care, Continence Care, and Infusion Care. With more than 10,000 colleagues, we provide our products and services in around 90 countries, united by a promise to be forever caring. Our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs. Convatec's revenues in 2024 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC). To learn more please visit http://www.convatecgroup.com

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