Sommelier Wine Specialist
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Benefits
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- Provide professional and personalized wine recommendations, pairing suggestions, and beverage guidance to guests. - Perform wine service according to fine-dining and five-star hotel standards, including correct presentation, opening, and pouring techniques. - Support the management, organization, and maintenance of the wine cellar, ensuring proper storage conditions and stock rotation. - Assist in monitoring wine inventory levels, reporting shortages, breakages, and quality issues. - Contribute to the development, updating, and presentation of the wine list in line with the restaurant's concept and positioning. - Collaborate closely with the kitchen brigade to ensure harmonious food and wine pairings. - Support the training of service staff on wine knowledge, service techniques, and beverage upselling. - Ensure compliance with hygiene, safety, and food & beverage service standards. - Assist in controlling beverage costs, minimizing waste, and supporting revenue optimization through informed sales. - Manage guest preferences, special requests, and VIP experiences with discretion and professionalism. - Participate in wine tastings, supplier meetings, and product evaluations as required. - Uphold the hotel's brand values, grooming standards, and luxury service culture at all times. A competitive salary package ALL - Heartist® Program: Employee benefit card offering discounted rates at all ACCOR locations and partner venues worldwide. Learning & development: Opportunity to develop your talent and grow within your property and across the world!
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